Amanda Riddle
Rush Springs,United States
Summary
I recently completed and now have foundational knowledge in Medical Billing and Coding. I am currently getting hands-on experience through my current employer. I am also actively perusing my Certified Professional Coder Certification.
Overview
24
24
years of professional experience
Work History
Finical Services Specialist
Cancer Centers Of Southwest Oklahoma
06.2024 - Current
- New Patient Medical Coding.
- Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment.
- Contact insurance carriers or other sources and act as an advocate for the patient.
- Identify hospital and clinic, public and private financial assistance programs for patients unable to meet financial obligations.
- Work with hospitals third party vendor to assure patient does not qualify for financial assistance before offering charity.
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Analytical abilities necessary to check and verify account and billing information, investigate and reconcile discrepancies in totals and payments received, calculate bill breakdown and percentages, and evaluate and recommend process improvements as needed.
Plant Manager/ QC Team Member
Cosmetic Specialty Labs
09.2019 - 02.2023
- As Plant Manager I had many responsibilities
- I scheduled the day-day production for our Blending and Filling department
- Planned the schedules of our team members to ensure we meet deadlines
- As a member of the QC Team I verified that any and all Cosmetic Products or Over the counter Drugs made at CSL meet the required specifications
- I handled the masterbatch records and keep an inventory of all components needed for each client
Quality Control Director
Cosmetic Specialty Labs
02.2012 - 09.2019
- Oversaw all of the below responsibilities as well as performing them when needed
- Verify that all cosmetic products manufactured are properly tested for consumer safety
- Quality Control Team responsibilities: Ensure product batches meet specifications (pH range, viscosity, appearance)
- Maintain a log of all batches produced and their testing results
- Micro Tech responsibilities: Test every batch for bacteria, yeast, and mold
- Record testing results and take action if a product doesn't meet standards (rework or destroy)
- Maintain QC logbooks for micro testing equipment
- Monitor daily temperature readings of incubators
- Monitor scale level and accuracy
- Implement a cleaning schedule for lab equipment
Disaster Action Team- Case Worker
The American Red Cross
09.2012 - 04.2016
- Volunteer case worker with The American Red Cross' Disaster Action Team assisting displaced families after emergencies
- This also included Date entry
Administrative Assistant
Cosmetic Specialty Labs
11.2007 - 02.2012
- Assistant to the President and CEO
- Duties were as follows; I Assisted with meeting preparation, maintaining daily event files and typical administrative tasks
- I also maintained a role on the QC team
Customer Rep
Dobson Communications
05.2007 - 11.2007
- As Call center representative my duties included providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities
Quality Control Technician- Laboratory Technician
Cosmetic Speciality labs
07.2001 - 05.2007
- Verify that all cosmetic products manufactured are properly tested for consumer safety
- Quality Control Team responsibilities: Ensure product batches meet specifications (pH range, viscosity, appearance)
- Maintain a log of all batches produced and their testing results
- Micro Tech responsibilities: Test every batch for bacteria, yeast, and mold
- Record testing results and take action if a product doesn't meet standards (rework or destroy)
- Maintain QC logbooks for micro testing equipment
- Monitor daily temperature readings of incubators
- Monitor scale level and accuracy
- Implement a cleaning schedule for lab equipment
Education
Program Hours 370 - Medical Billing And Coding
Oklahoma State University-Oklahoma City
Oklahoma City02-2025
High School or equivalent -
LAWTON HIGH SCHOOL
Lawton, Oklahoma01.2005
Some High School Coursework -
Cache High School
Cache, Oklahoma05.2001
Skills
- Cellular
- Quality Control
- Customer Service Oriented
- Contracts
- Retail Sales
- Production Schedule
- Organizational Skills
- Order Management
- Administrative Skills
- Time Management
- Record Keeping
- Calendar Management
- Workflow management
- Strong work ethic
- Customer service
- Attention to detail
- Medical terminology
- HIPAA compliance
- Medical billing
- Insurance verification
- Data entry
- Regulatory guidelines
- Document management
- Knowledgeable in Healthcare information
- New Patient coding
- Medical software proficiency
Extra-Curricular Activities
American Red Cross- DAT (Disaster Action Team), 09/01/12, 04/30/16
Work Authorization - Authorized Countries
United States
Timeline
Finical Services Specialist
Cancer Centers Of Southwest Oklahoma
06.2024 - Current
Plant Manager/ QC Team Member
Cosmetic Specialty Labs
09.2019 - 02.2023
Disaster Action Team- Case Worker
The American Red Cross
09.2012 - 04.2016
Quality Control Director
Cosmetic Specialty Labs
02.2012 - 09.2019
Administrative Assistant
Cosmetic Specialty Labs
11.2007 - 02.2012
Customer Rep
Dobson Communications
05.2007 - 11.2007
Quality Control Technician- Laboratory Technician
Cosmetic Speciality labs
07.2001 - 05.2007
High School or equivalent -
LAWTON HIGH SCHOOL
Some High School Coursework -
Cache High School
Program Hours 370 - Medical Billing And Coding
Oklahoma State University-Oklahoma City
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