AMANDA RILLA, LMHC & LPC
Windsor Locks,CT
Summary
Clinical Supervisor skilled in overseeing clinicians in direct patient care and guiding teams to achieve optimal clinical outcomes. Strong focus on team collaboration and adaptability to evolving healthcare needs. Expertise in clinical assessments, treatment planning, and staff development. Reliable leader known for fostering supportive and results-driven environment.
Holds dual professionally licensed: Licensed Mental Health Counselor (LMHC) in MA & Licensed Professional Counselor (LPC) in CT.
Overview
14
14
years of professional experience
1
1
Certification
Work History
ED Behavioral Health Clinical Supervisor
Baystate Medical Center
09.2024 - Current
- Conduct crisis evaluations, risk assessments in the ED and on the medical units for patients who are admitted for psychiatric care.
- Provide supervision and consultation to Crisis Clinicians evaluating patients.
- Provide clinician supervision to undergraduate interns.
- Assist in program development initiatives aimed at expanding service offerings or improving existing services based on feedback from patients or staff members.
- Provide access to behavioral health services by conducting outreach efforts within the community and building partnerships with local organizations.
- Participate in quality improvement projects focused on enhancing overall efficiency of department operations without compromising patient care standards.
- Collaborate with care teams to ensure coordinated care for patients with co-occurring mental health and medical concerns.
- Improve patient outcomes by implementing evidence-based treatment plans and collaborating with multidisciplinary teams.
- Advocate for client needs within the larger healthcare system while navigating complex insurance processes to secure coverage for necessary treatments.
Behavioral Resource Clinician
Baystate Medical Center
03.2021 - 09.2024
- Worked as a member of a highly specialized team to integrate behavioral health practices on the medical units.
- Provided behavioral health consultations.
- Completed individualized safety and behavioral plans.
- Enhanced safety practices for staff and patients through quality improvement initiatives.
- Developed and facilitated specific behavioral health education for RNs & PCTs. Including Nursing Grand Rounds. Educated over 500 employees.
- Provided clinical supervision to post-graduate, graduate and undergraduate interns. Helped develop internship opportunities within the hospital.
Adjunct Professor, Practicum Supervisor
Bay Path University
06.2022 - 10.2022
- Provided clinical supervision to graduate students during their practicum program to enhance their clinical interview skills.
Integrated Behavioral Health Clinician
Northampton Area Pediatrics
09.2019 - 02.2021
- Provided an integrated model of care within the primary care setting in affiliation with Boston Children's Hospital.
- Conducted daily comprehensive assessments to identify mental health needs and formulate accurate diagnoses.
- Provided individual and family therapy using a brief, solution-focused model, CBT, motivational interviewing, skill building, brief behavioral interventions, and safety planning including Family-Based Crisis Interventions.
- Maintained up-to-date knowledge of best practices in behavioral health through attending workshops, trainings, and conferences.
Behavioral Health Clinician III
Trinity Health Of New England – Providence Behavioral Health Hospital
10.2011 - 08.2019
- Worked as a member of a multidisciplinary team on Child/Adolescent & Adult Inpatient Psychiatric Units
- Provided individual and family therapy with a focus on trauma-informed care, DBT, CBT, Solution Focused Therapy, Motivational Interviewing and Narrative Therapy.
- Supervised graduate student interns and served in a leadership role as a preceptor to new clinicians.
- Collaborated with families/caregivers, schools, community providers and state agencies by facilitating meetings to determine specific treatment goals and disposition.
- Case management duties: extensive knowledge of outpatient, community and residential services, and substance use recovery and the coordination/referral process for each.
- Completed documentation to standards of JCAHO and MA Department of Mental Health.
Education
M.Ed. - Clinical Mental Health Counseling
Springfield College
06-2011
B.A. - Psychology
Western New England University
06-2009
Skills
- Employee supervision, training & mentoring
- Team supervision
- Therapeutic intervention
- Individual therapy
- Clinical training & education for staff
- Clinical assessment, suicide risk assessment
- Multidisciplinary collaboration
- Developing training programs
- Improving clinical quality outcomes
- Compliance with regulatory guidelines
Accomplishments
- Earned "Baystate Celebrates" for Swift Advocacy, Life Saving Impact.
- Clinical Supervisor for post-graduate, graduate, and undergraduate students
- Participated in Delirium Committee: Co-Chair
- Participated in World Delirium Day at Baystate
Certification
- Massachusetts CANS Assessment Assessor/Certified
- CPI: Non-Violent Restraint Training
- Basic Life Support: CPR
- Family-Based Crisis Intervention Certified 2021
- Risking Connections: former trainer
Timeline
ED Behavioral Health Clinical Supervisor
Baystate Medical Center
09.2024 - Current
Adjunct Professor, Practicum Supervisor
Bay Path University
06.2022 - 10.2022
Behavioral Resource Clinician
Baystate Medical Center
03.2021 - 09.2024
Integrated Behavioral Health Clinician
Northampton Area Pediatrics
09.2019 - 02.2021
Behavioral Health Clinician III
Trinity Health Of New England – Providence Behavioral Health Hospital
10.2011 - 08.2019
M.Ed. - Clinical Mental Health Counseling
Springfield College
B.A. - Psychology
Western New England University
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