Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Rine

Brooklyn,NY

Summary

Dynamic and dedicated hospitality professional with extensive experience at HR Hospitality, excelling in customer service and cash handling. Proven ability to thrive in high-pressure environments while ensuring order accuracy and guest satisfaction. Strong multitasking and communication skills enhance team collaboration and elevate dining experiences.

Overview

2026
2026
years of professional experience

Work History

Waitress/ Hostess

HR Hospitality
Long Island
2025 - Current
  • Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
  • Communicated menu details effectively, enhancing guests' dining experiences.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Maintained cleanliness and organization of dining areas, adhering to health regulations.
  • Adapted quickly to changing demands during peak hours, demonstrating flexibility and resilience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Completed daily side work and opening and closing duties without fail.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Waitress/ Coat Check

VIP Events
NYC
2018 - Current
  • Provided excellent customer service, ensuring satisfaction and prompt assistance.
  • Accurately processed orders, minimizing errors through attention to detail.
  • Collaborated with kitchen staff to coordinate timely food delivery.
  • Maintained cleanliness of dining area, adhering to health and safety standards.
  • Responded to customer inquiries, resolving issues swiftly and professionally.
  • Upsold menu items, enhancing customer experience through personalized recommendations.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Waitress

Top Shelf
NYC
2003 - 2020

Set up and break down of events. Multi tasked between server, hostess, and coat check, basic bartending.

  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Waitress

L’Express
NYC
2009 - 2010

Open and closing. Taking credit card and cash payments using POS system

  • Used cash registers and credit card machines to cash out customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Accurately processed orders, minimizing errors through attention to detail.
  • Responded to customer inquiries, resolving issues swiftly and professionally.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Paralegal Studies -

NY Chamber of Commerce
NYC

Licensed Clinical Esthetician -

AIB
Largo, FL
08.2010

Business Management -

Baruch College
New York (City), NY
06.2006

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Menu knowledge
  • Order accuracy
  • High-pressure performance
  • Team collaboration
  • Conflict resolution
  • Time management
  • Table service efficiency
  • Event setup coordination
  • Communication skills
  • Multitasking capabilities
  • Customer engagement
  • Strong multitasking
  • Greeting guests
  • Order taking
  • Attention to detail
  • Decision-making
  • Hospitality service expertise
  • Table setting
  • Table bussing
  • Tableside service
  • Food presentation
  • Table setting knowledge
  • Special event coordination
  • Banquet coordination
  • Reliability and punctuality
  • Verbal and written communication

Timeline

Waitress/ Hostess

HR Hospitality
2025 - Current

Waitress/ Coat Check

VIP Events
2018 - Current

Waitress

Top Shelf
2003 - 2020

Waitress

L’Express
2009 - 2010

Paralegal Studies -

NY Chamber of Commerce

Licensed Clinical Esthetician -

AIB

Business Management -

Baruch College
Amanda Rine