Summer Hsu

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Recently during March of 2024 I got to have the experience of working on a sailboat. It’s an experience given by a friend, who has been sailing for years and teaches me everything about boats and sailing. Spent a week on the big island on the sailboat, learning how to fix things and everything about boats.

I am naturally good with waters and love freediving. I am eager to be part of the team.

• To monitor and record students’ progress and take action to ensure students meet required standards and deadlines.
• To keep update with developments in subject specialism and share expertise with colleagues.
• To ensure that learning environments are interesting and that learning experience include diversity awareness and meet health and safety requirements.

• Teaching students ranging from 5 to 35 how to read, write, listen, speak and grammar.
• To teach effectively on a range of programmes, levels and qualification types recognizing and meeting students individual needs.
• To research, develop and effectively implement new learning materials in a variety of media to engage students in learning

• Play a critical customer service role by providing customers with fast, friendly, accurate and safe service.
• Process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
• Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
• Follow all policies and procedures to ensure that shrink is minimized.

• Greet and engage with the customer at all times, using products to connect with the customer.
• Perform tasks as requested each shift and that pertain to the successful operation of the business.
• Listen to the customer and observe non-verbal cues to anticipate service needs.
• Offer product suggestions and add on additional items when engaging with customers.
• Maintain a clean and safe environment that prevents loss and minimizes risk.
• Process cashier transactions quickly, accurately and drive the brand loyalty programs.
• Keep products folded, sized, in-stock and organized on the sales floor and up stocks/back stocks.
• Welcome customers to the fitting room and keep the area neat, clean and organized at all times.
• Process all tasks quickly and accurately per company defined policies and procedures, with a focus on customer service and with a sense of urgency and pride.
• Execute the shipment process to meet productivity and presentation standards.

• Providing excellent wait service to ensure satisfaction
• Taking customer orders and delivering food and beverages
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Communicate order details to the Kitchen Staff
• Clean tables and wash dishes neatly