Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANDA RIOS

Rolling Meadows,IL

Summary

Experienced Export Supervisor with expertise in driving trade expansion in global markets. Proficient in data warehousing, process validation, and conducting comprehensive business needs analysis. Skilled in translating customer requirements into actionable project plans. Committed and diligent, fueled by a genuine passion for the field of Big Data.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Air Export Supervisor

CEVA Logistics
01.2022 - Current
  • Prioritize and delegate tasks
  • Monitor for accuracy, completeness, and efficiency
  • Support the personal/professional development for assigned team
  • Coach and guide to improve performance and drive accountability
  • Outline employee role accountabilities and expectations; provide daily coaching and manage performance to ensure productivity, quality, efficiency, and service objectives are achieved
  • Fill in and support the work of others when needed
  • Act as the ending escalation point for branch or customer issues
  • Ensure customer SOPs are followed.

Air Export Supervisor

Agility Logistics
09.2017 - 01.2022
  • Coordination with international network colleagues providing clear instructions to ensure proper routing of shipments
  • Responsible for ensuring accurate data for Export shipments, including accuracy of document processing and timely updates
  • Processed and created Bill of Ladings, Airway bills and Certificate of Origin documents daily for customers and different countries to track shipments
  • Knowledge of Hazmat and TSA regulations to ensure proper handling of airline freight and paperwork.

Customer Service Office Lead

Forward Air
05.2011 - 09.2017
  • Create and process invoices and manifests
  • Processing import and export documents for United Airlines, British Airlines and other airlines
  • Assist warehouse and accounting on bills that have been processed
  • Handle Inbound and Outbound transportation documents
  • Create and process all packing labels for warehouse personnel
  • Booking export and domestic cargo
  • Create and maintain new imports/export files and all supporting documents required for Customs compliance
  • Process drop shipments when required
  • Process daily orders and create Bill of Ladings
  • Prepare shipment instructions and all required documentation
  • Resolve invoicing and shipping discrepancies
  • Provide import and export shipment information and documents to various parties, internal and external
  • Data entry and maintaining orders
  • Auditing daily manifest
  • Knowledge of Hazmat and DOT regulations
  • Generating end of day reports for the Operations Manager.

Education

GED -

City Colleges of Chicago - Wilbur Wright College
Chicago, IL

Bachelor of Science - Information Technology

Southern New Hampshire University
Hooksett, NH
2027

Skills

  • Microsoft Office (10 years)
  • As400 (10 years)
  • Analytical Thinking
  • Freight Experience (10 years)
  • Team Management
  • Process Improvement
  • Auditing
  • Logistics Management
  • Transportation Planning
  • Analytical Skills

Certification

  • IATA Dangerous Goods Regulations Training - 04/24
  • CargoWise Certified Specialist - 05/23

Timeline

Air Export Supervisor

CEVA Logistics
01.2022 - Current

Air Export Supervisor

Agility Logistics
09.2017 - 01.2022

Customer Service Office Lead

Forward Air
05.2011 - 09.2017

GED -

City Colleges of Chicago - Wilbur Wright College

Bachelor of Science - Information Technology

Southern New Hampshire University

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AMANDA RIOS