Amanda Rivera
Houston,TX
Summary
Detail-oriented and bilingual professional eager to leverage a robust skill set in administration, finance, and customer service within a dynamic office environment. Committed to accuracy and reliability, consistently striving to enhance operational efficiency and client satisfaction. Proven ability to foster positive relationships with diverse patients while delivering exceptional service tailored to individual needs. Prepared to contribute effectively to team goals and drive organizational success through dedicated support and proactive problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
TEACHER ASSISTANT
AVANCE
12.2024 - Current
- Lead daily classroom operations, maintain accurate student records, and build strong relationships with families through effective communication. Support child development goals while ensuring a safe, structured learning environment, filing, daily use of office equipment.
INVOICE CLERK
BRN EXPRESS
12.2022 - 12.2024
- Processed weekly invoices with accuracy and maintained organized financial records. Verified documentation and ensured timely billing and administrative support.
HAIRSTYLIST
ULTA BEAUTY
10.2021 - 02.2022
- Provided professional hair services, educated clients on hair care, and supported retail sales through strong customer service.
SALES ASSOCIATE
ARMSTRONG MCCALL
08.2018 - 09.2019
- Assisted customers with product selection, processed transactions accurately, and supported inventory management.
SALES ASSOCIATE
DRESSBARN
03.2018 - 08.2018
- Handled register operations, assisted customers, processed shipments, and maintained store organization.
SEASONAL SALES ASSOCIATE
CHARLOTTE RUSSE
11.2017 - 01.2018
- Assisted customers on the sales floor and at the register, processed shipments, answered phone inquiries and maintained organized merchandise displays.
BUSINESS OFFICE ASSOCIATE
LONESTAR COLLEGE BUSINESS OFFICE
08.2015 - 01.2016
- Processed student payments, reconciled daily financial transactions, and provided detailed financial aid and account information. Responded to phone inquiries professionally while ensuring accuracy and confidentiality in all financial records.
CUSTOMER SERVICE REPRESENTATIVE
BANCO POPULAR
06.2014 - 07.2015
- Provided front-line customer support by assisting clients with account inquiries, processing transactions accurately, resolving issues efficiently, and promoting banking product and services. Maintained compliance with banking policies while delivering professional, customer-focused service.
Education
High School Diploma -
Ruben Rodriguez Figueroa
Naranjito, PRGraduate - undefined
Aveda Institute
Shenandoah, TXCertificate - Medical Business Office Professional
Houston Community College
CDA - Preschool
CPR - undefined
American Red Cross
Skills
- Bilingual (English/Spanish)
- Strong written and verbal communication
- Account management
- Customer Service
- Financial transaction processing
- 44 WPM typing speed
- Detail-oriented
- Organizational skills
- Critical-thinking
- Problem solving
- Highly adaptable with ability to quickly learn new systems
- HIPAA compliance
Certification
Certified Medical Business Office Professional
Licensed Cosmetologist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
TEACHER ASSISTANT
AVANCE
12.2024 - Current
INVOICE CLERK
BRN EXPRESS
12.2022 - 12.2024
HAIRSTYLIST
ULTA BEAUTY
10.2021 - 02.2022
SALES ASSOCIATE
ARMSTRONG MCCALL
08.2018 - 09.2019
SALES ASSOCIATE
DRESSBARN
03.2018 - 08.2018
SEASONAL SALES ASSOCIATE
CHARLOTTE RUSSE
11.2017 - 01.2018
BUSINESS OFFICE ASSOCIATE
LONESTAR COLLEGE BUSINESS OFFICE
08.2015 - 01.2016
CUSTOMER SERVICE REPRESENTATIVE
BANCO POPULAR
06.2014 - 07.2015
Graduate - undefined
Aveda Institute
Certificate - Medical Business Office Professional
Houston Community College
CDA - Preschool
CPR - undefined
American Red Cross
High School Diploma -
Ruben Rodriguez Figueroa