Animal Behavior, Animal Training, Animal Welfare, Physical Fitness and Wellness, Outdoor Activities
Amanda Roberge
Chester
Summary
Reliable animal care provider with solid foundation in animal care and hands-on experience in maintaining animal health and welfare. Successfully contributed to well-being of various animals through diligent care and attention. Demonstrated compassion and effective communication with both animals and colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Attendant
Luxe Fitness Clubs
11.2023 - Current
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Organized and maintained thorough record-keeping systems for guest information and billing details to ensure accurate documentation.
Dog Trainer Intern
Mischief Managed RI
09.2024 - 12.2024
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Maintained clean training arena for group classes.
- Implemented puppy socialization classes that promoted early development of essential social skills and appropriate interaction with other dogs and humans.
Head Lifeguard Supervisor
City Of Manchester
06.2021 - 08.2024
- Halfway through my second year here, I was promoted to Head Lifeguard Supervisor; A position with much more responsibility
- Through this position I have gained much experience working with the public, as well as being an authority figure to the other lifeguards
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Education
Bachelor's Degree - Animal Science
University of Rhode Island
Kingston, RI03.2025
No Degree -
Wheaton College
Norton, MA05.2022
High School Diploma -
Pinkerton Academy
Derry, NH06.2021
Skills
- Animal handling
- Customer service
- Team leadership
- Communication skills
- Problem solving
- Strong multitasking
- Efficient organization
- Empathy and patience
Awards
- Dean's List at University of Rhode Island
- Dean's List at Wheaton College
- National Honor Society Member at Pinkerton Academy
- Presidential Scholarship from Pinkerton Academy
Certification
CPR and AED Certified
Interests
Timeline
Dog Trainer Intern
Mischief Managed RI
09.2024 - 12.2024
Front Desk Attendant
Luxe Fitness Clubs
11.2023 - Current
Head Lifeguard Supervisor
City Of Manchester
06.2021 - 08.2024
Bachelor's Degree - Animal Science
University of Rhode Island
No Degree -
Wheaton College
High School Diploma -
Pinkerton Academy
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