Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Robinson

Winter Garden,Fl

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Prime Therapeutics LLC
06.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Teacher's Assistant

Kelly Educational Staffing
11.2017 - 12.2022
  • Assisted teachers with instruction and provided clerical support for diverse needs
  • Monitored students in class, hallways and cafeteria to enforce school rules
  • Discussed assigned duties with classroom teachers to coordinate instructional efforts
  • Supervised children and participated with children in activities
  • Worked one-on-one with special needs students to help navigate through school challenges
  • Facilitated small group learning activities to reinforce lesson objectives.

Hostess

Hooters
Daytona Beach, USA
11.2016 - 09.2018

Cashier/Receptionist

AutoNation Chevrolet
Orlando, USA
- 09.2016

Belltower Books
Daytona, USA
09.2016

Education

Associate of Arts - General Studies

Bethune-Cookman University
Daytona Beach, FL
01.2017

Diploma -

William M.Raines
Jacksonville, Fl
05.2016

Skills

  • Communication
  • Creativity
  • Hard worker
  • Leadership
  • Group oriented
  • Honest
  • Organized
  • Complaint resolution
  • Account updating
  • Scheduling

Timeline

Customer Service Representative

Prime Therapeutics LLC
06.2024 - Current

Teacher's Assistant

Kelly Educational Staffing
11.2017 - 12.2022

Hostess

Hooters
11.2016 - 09.2018

Belltower Books
09.2016

Cashier/Receptionist

AutoNation Chevrolet
- 09.2016

Associate of Arts - General Studies

Bethune-Cookman University

Diploma -

William M.Raines
Amanda Robinson