Amanda Robinson
Salt Lake City
Summary
Dynamic and client-focused licensed cosmetologist with a proven track record at Hillside Floral, excelling in customer service and relationship building. Skilled in advanced hair styling techniques and active listening, I continuously enhance service quality through client feedback, ensuring satisfaction and loyalty. Committed to staying ahead of industry trends to deliver exceptional results.
Overview
27
27
years of professional experience
Work History
Cosmetologist
Self-employeed
08.2004 - Current
- Executed a variety of hair styling techniques including cutting, coloring, and texturizing to achieve desired results.
- Developed strong relationships with clients through exceptional customer service and follow-up communication.
- Stayed updated on industry trends and techniques to enhance service offerings and meet client expectations.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Implemented feedback mechanisms to continuously improve service quality based on client experiences and suggestions.
- Managed scheduling and appointment bookings to optimize workflow and client satisfaction levels.
Paraprofessional
Granite School District
11.2020 - 05.2025
- Assisted teachers in daily classroom activities, fostering a supportive learning environment.
- Facilitated small group instruction, enhancing student engagement and participation.
- Monitored student behavior and progress, providing feedback to educators for improvement.
Sales Associate
Hillside Floral - Utah
08.2002 - 05.2004
- Assisted customers with product selection and floral arrangements to enhance shopping experience.
- Maintained inventory levels through regular stock checks and timely reordering of supplies.
- Collaborated with team members to create visually appealing displays for seasonal promotions.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
Sales Associate
Engh Floral
08.1998 - 05.2001
Education
Horticultural Science
Utah State University
Logan, UTCosmetology
Bon Losse Hair Academy
Provo, UT07.2004
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
Timeline
Paraprofessional
Granite School District
11.2020 - 05.2025
Cosmetologist
Self-employeed
08.2004 - Current
Sales Associate
Hillside Floral - Utah
08.2002 - 05.2004
Sales Associate
Engh Floral
08.1998 - 05.2001
Horticultural Science
Utah State University
Cosmetology
Bon Losse Hair Academy