Amanda Rodriguez
El Paso
Summary
Dynamic and detail-oriented professional with experience in Medical Assistance and Phlebotomy. Proven ability in venipuncture and exceptional customer service. Recognized for enhancing donor experiences and ensuring accurate order fulfillment. Strong work ethic and clinical knowledge drive success in fast-paced environments, consistently prioritizing safety and satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Online Order Filling Team Associate
Walmart
09.2025 - Current
- Locate, prepare, and package merchandise, ensuring the accuracy or orders prior to pick up.
- Make appropriate product substitutions and consult with the customer as needed to ensure satisfaction.
- Learn all required tasks quickly to maximize performance.
Phlebotomist
Biomat USA Inc.
08.2018 - 09.2025
- Completed proper sanitation and cleaning of equipment and work areas between donors.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Executed phlebotomy procedures with precision, ensuring donor comfort and safety.
- Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, and straight needles.
- Handled various responsibilities such as collected and processed donor samples for processing and shipping. Labeled samples and freezed units for final packing within required time.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Monitored donor reactions during and after the donation process to ensure safety.
- Provided excellent customer service to enhance donor experience and retention.
- Verified patients' identification for proper sample collection.
- Ordered proper parts and fixed machines for daily use.
- Trained new hires.
Medical Assistant
Pediatric Group East, Arturo Casillas MD
06.2017 - 08.2017
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Take and monitor vital signs for patients.
- Perform venipunctures and injections (Intradermal, Intramuscular, subcutaneous.)
Education
Associates in Medical Assistant - Medical Assistant
Vista College
El Paso, TX07-2017
High School Diploma -
Bel Air High School
El Paso, TX05-2007
Skills
- Venipuncture
- Capillary Puncture
- Attention to Detail
- Customer service
- Clinical Knowledge
- Work Ethic
Certification
- Medical Assistant Certification, Vista College
- Phlebotomy Certification, Vista College
- Basic Life Support Provider
Timeline
Online Order Filling Team Associate
Walmart
09.2025 - Current
Phlebotomist
Biomat USA Inc.
08.2018 - 09.2025
Medical Assistant
Pediatric Group East, Arturo Casillas MD
06.2017 - 08.2017
Associates in Medical Assistant - Medical Assistant
Vista College
High School Diploma -
Bel Air High School