Amanda Rohr
Mattoon,IL
Summary
Hardworking and reliable store manager with strong ability in training. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Retail Training Store Manager
Dollar General
Mattoon, IL
11.2020 - Current
- Developed and implemented a comprehensive training program for new store managers in my district and employees within my own store.
- Conducted regular performance evaluations to ensure effective service standards were maintained.
- Provided feedback and coaching to staff on customer service, product knowledge, sales techniques, and operational procedures.
DTS Lead
Big Lots
Mattoon, IL
04.2016 - 10.2020
- Developed and implemented strategies
- Provided guidance to the team members on properly and safely unloading merchandise and stocking store shelves.
- Ensured compliance with all relevant company standards, regulations, and policies.
Education
GED -
Olney Central College
Olney, IL05-2013
Medical Assisting
Olney Central College
OlneySkills
- Retail Employee Training
- Program Optimization
- Employee Training
- Store Process Development
- Store Planning
- Store Display Management
- Performance Monitoring
- Quality Assurance
- Performance Reviews
- Customer Assistance
- Employee Coaching
- Staff Management
- Staff Development
- Supply Ordering
- Merchandising Ability
- Staff Relations
- Flexible Schedule
- Deposit Coordination
- Shipment Receiving
- Operations
- Money Handling
- Stockroom Management
- Training And Mentoring
- Customer Experience Management
- Shrinkage Control
- Store Opening And Closing Procedures
- Shrink Reduction
- Retail Store Operations
- Cash Register Operation
- Goal Setting
- Decision-Making
- Product Promotion
- Employee Development
- Team Development
- Theft Prevention
- Team Management
Timeline
Retail Training Store Manager
Dollar General
11.2020 - Current
DTS Lead
Big Lots
04.2016 - 10.2020
GED -
Olney Central College
Medical Assisting
Olney Central College