Amanda Rops
Cedar Rapids,IA
Summary
Versatile professional excelling in customer relationship management, procedural analysis, and timely execution. Detail-oriented team leader focusing on the big picture, implementing best practices through ongoing learning, problem-solving, and collaboration.
Overview
17
17
years of professional experience
Work History
Engineer Technician II
Skyworks
Cedar Rapids, Iowa
04.2025 - Current
- Manages the flow and order of operations for MCM and EVB boards in accordance with technical standards.
- Analyzes existing processes and recommends improvements for production.
- Coordinates daily with engineers and managers for project alignment.
- Collaborates with the team to accomplish goals by the expected deadline.
- Reflects and applies feedback from managerial meetings to maximize efficiency.
- Completes ongoing ASM training sessions for new software and equipment implementation.
FOH Manager/Bartender
The District CR/Corridor Entertainment Group
Cedar Rapids, Iowa
06.2020 - 04.2025
- Directed a team of 25 employees, providing leadership, training support, and advocating for their best interests.
- Ensured customer satisfaction through timely check-ins, and promptly responded to concerns with a solution-oriented mindset.
- Managed inventory and ordering processes to ensure optimal stock levels and minimize waste.
- Organized events and parties by executing delivery through logistical and financial planning.
- Developed effective marketing strategies to promote the business and attract new customers.
- Actively maintained comprehensive social media marketing strategies to increase brand awareness, drive website traffic, create digital graphics, and generate leads.
- Established strong vendor relationships to negotiate favorable pricing terms, and improve supply chain efficiency.
FOH manager/Bartender
Chophouse/Bo Mac's/Croissant Du Jour
Cedar Rapids, Iowa
04.2009 - 06.2020
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Prioritized customer experience through attention to detail and establishing positive rapport.
- Exemplified core values of establishments through daily actions, positive attitude, and ability to create and foster returning customers.
- Created visually appealing cocktails to elevate the dining experience.
Education
Associate of Science - Business Administration And Marketing Management
Kirkwood Community College
Cedar Rapids12-2019
Associate of Arts - Liberal Arts, Associate of Arts Degree
Upper Iowa University College Distance Learning On
Fayette, IA05-2011
Bachelor of Science - Human Resources Management
SNHU
Manchester, NHSkills
- Problem solving
- Effective communication
- Team building
- Attention to detail
- Time management
- Event planning
- Process analysis
- Team leadership
- Data analysis
Timeline
Engineer Technician II
Skyworks
04.2025 - Current
FOH Manager/Bartender
The District CR/Corridor Entertainment Group
06.2020 - 04.2025
FOH manager/Bartender
Chophouse/Bo Mac's/Croissant Du Jour
04.2009 - 06.2020
Associate of Science - Business Administration And Marketing Management
Kirkwood Community College
Associate of Arts - Liberal Arts, Associate of Arts Degree
Upper Iowa University College Distance Learning On
Bachelor of Science - Human Resources Management
SNHU