Amanda T. Rosillo

• Participated in daily sales calls to review commodity status and provide market trigger advisement.
• Managed customer accounts and processed orders, providing updates on availability, pricing, shortages, prorates, and excess inventory.
• Reviewed SOI data to determine available inventory and identify potential shortages.
• Collaborated with scheduling teams to obtain product status updates for pending orders.
• Worked closely with regional sales managers on new product rollouts, pricing updates, and contract market triggers.

• Participated in daily sales calls reviewing commodity status and market trigger advisories.
• Managed customer accounts and processed orders while providing updates on pricing programs, shortages, and inventory.
• Coordinated with scheduling teams to monitor product availability and support timely order fulfillment.
• Partnered with regional sales managers to support new product launches and contract pricing updates.

• Mentored and trained new hires to support onboarding and team integration.
• Met weekly with customers to review product requests and monitor work-in-progress items.
• Monitored internal, supplier, and customer inventory levels to ensure adequate product availability.
• Coordinated shipping logistics from supplier production floors to warehouses and customer locations.
• Prepared customer-level inventory reports and tracked product availability and order status.
• Assisted sales and suppliers with new product specifications.
• Maintained transfer logs to coordinate truckloads and meet seasonal demand.
• Participated in monthly EHS meetings as a team representative.
• Processed customer product releases and monitored low inventory levels to maintain safety stock.

• Processed customer orders and coordinated shipments with distribution centers.
• Communicated with customers via phone and email to confirm orders and provide shipment updates.
• Reported shipping discrepancies (OS&D) to accounting, sales, and shipping teams.
• Generated daily warehouse inventory and shipment reports.
• Reported product shortages and quality issues affecting outgoing orders.
• Coordinated promotional plans with customers and sales teams.
• Worked closely with production and raw product teams to resolve supply issues.
• Coordinated with transportation teams regarding routing and delivery schedules.
• Assisted customers and carriers in resolving delivery issues.
• Trained new hires and supported cross-departmental operations.

Early Role (2002–2003): Receptionist / Mailroom Clerk

• Managed multi-line phone system and handled company mail distribution.
• Provided administrative support to multiple departments.