Amanda Rush
Jacksonville,FL
Summary
Results-driven sales and business development professional with 6+ years of experience driving new business, managing the full sales cycle, and building strong client relationships. Proven ability to develop self-sourced pipelines, identify growth opportunities, and deliver solution-focused recommendations. Recognized as the #1 Rookie Sales Representative regionally and a Top 10 first-year representative nationwide.
Overview
7
7
years of professional experience
Work History
Operations & Business Development Lead
Helping Hands Home Care
Jacksonville, FL
12.2024 - Current
- Helped launch and scale a licensed home care agency by developing operational workflows, CRM infrastructure, scheduling systems, and onboarding processes from the ground up.
- Partner with leadership to improve internal processes, implement new systems, and support continued business growth.
- Utilize CRM platforms, AI tools, and workflow automation to improve communication, documentation, operational efficiency, and customer experience.
- Managed client intake process from initial inquiry to signed service agreements and successful caregiver placement, ensuring a smooth transition for clients.
- Coordinated caregiver scheduling by balancing client preferences and employee availability to maintain continuity of care.
- Developed and managed digital marketing initiatives, including website content and SEO strategy, to enhance online presence and support customer acquisition.
- Build trust with clients and referral partners by delivering personalized recommendations, addressing concerns, and ensuring a seamless onboarding experience.
- Conduct consultative in-home and virtual assessments with prospective clients and their families, evaluating care needs, educating them on available services, and guiding them through the enrollment process.
Remote Appointment Setter
Grid Solar
Remote
10.2024 - 03.2025
- Consistently exceeded a weekly quota of 12 qualified appointments by approximately 3–5×.
- Generated 40–60 qualified appointments per week through high-volume outbound prospecting.
- Qualified homeowners and scheduled appointments for closing representatives while effectively overcoming objections.
- Maintained Salesforce records and managed appointment pipeline to ensure streamlined activity.
Operations & Systems Consultant (Contract)
Flight Builders
Remote
02.2024 - 08.2024
- Partnered directly with executive leadership to redesign internal systems, improving operational efficiency and scalability.
- Built CRM databases, workflow automations, dashboards, and documentation using Salesforce, HubSpot, and Notion.
- Created onboarding materials and training resources to enhance adoption of new systems.
- Coordinated cross-functional initiatives to support company operations and increase employee engagement.
Debt Relief Consultant
TurboDebt
Jacksonville, FL
01.2023 - 07.2023
- Averaged approximately 45 funded accounts per month against an 18-account monthly quota (250% of target).
- Conducted financial assessments for consumers enrolling in unsecured debt relief programs ranging from $10,000 to $200,000, ensuring tailored solutions for individual needs.
- Managed sales cycle from consultation to enrollment, achieving high close rates through effective client engagement.
- Established trust through empathetic communication and active listening, providing solution-focused financial guidance that addressed client concerns.
Office Administrator
Vivint Smart Home
Jacksonville, FL
08.2020 - 10.2024
- Managed licensing, compliance, reporting, and operational documentation to ensure regulatory adherence across multiple sales offices.
- Supported sales leadership through reporting, training, compliance, and operational coordination.
- Coordinated reporting, training, compliance, and operational activities to support sales leadership initiatives.
Sales Representative
Vivint Smart Home
10.2019 - 10.2024
- Closed 100+ customer accounts during my first year while earning recognition as the #1 Rookie Sales Representative on my regional team and a Top 10 first-year representative nationwide.
- Generated 500+ residential security system sales through a completely self-generated pipeline built through cold prospecting, door-to-door canvassing, referrals, and consultative selling.
- Exceeded weekly sales goals by closing an average of 5 sales per week in a commission-only environment.
- Conducted in-home consultations, identified customer needs, presented customized security solutions, negotiated pricing, and closed recurring service agreements.
- Managed complete sales cycle from prospecting through installation, fostering long-term customer relationships and generating referral business.
Education
Associate of Arts - Business
Florida State College At Jacksonville
Jacksonville, FL12-2024
Skills
- Business Development & New Client Acquisition
- Full-Cycle Sales
- CRM & Pipeline Management
- Lead Generation & Prospecting
- Consultative & Solution Selling
- Customer Relationship Management
- Customer Onboarding & Retention
- Sales Operations
- Reporting & Data Analysis
- Workflow Automation & Process Improvement
- Operational Systems Development
- Project Management
- Cross-Functional Collaboration
- Talent Acquisition & Onboarding
- Problem Solving
- Tools & Systems: Salesforce, HubSpot, Notion, Advanced Excel, Microsoft Office, Google Workspace, SharePoint, QuickBooks Online, Google Analytics (GA4), Google Tag Manager, Google Ads, Google Search Console, Meta Business Suite, CareSmartz360, Canva, Slack, Zoom, Zapier, Replit
Accomplishments
- Ranked #1 Rookie Sales Representative on my regional team and Top 10 nationally among first-year representatives at Vivint Smart Home.
- Generated 500+ residential security system sales through a completely self-generated pipeline built through cold prospecting, door-to-door canvassing, referrals, and consultative selling.
- Closed 100+ customer accounts during my first year in a commission-only sales environment.
- Consistently exceeded weekly sales goals by averaging approximately 5 closed sales per week.
- Averaged approximately 45 funded accounts per month against an 18-account monthly quota (250% of target) as a Debt Relief Consultant.
- Generated 40–60 qualified appointments per week against a quota of 12 appointments through high-volume outbound prospecting.
- Helped launch and operationally scale a licensed home care agency by leading client intake, scheduling, CRM optimization, and operational workflow development.
Personal Information
Title: Consultative Sales | Customer Success | Business Development
Timeline
Operations & Business Development Lead
Helping Hands Home Care
12.2024 - Current
Remote Appointment Setter
Grid Solar
10.2024 - 03.2025
Operations & Systems Consultant (Contract)
Flight Builders
02.2024 - 08.2024
Debt Relief Consultant
TurboDebt
01.2023 - 07.2023
Office Administrator
Vivint Smart Home
08.2020 - 10.2024
Sales Representative
Vivint Smart Home
10.2019 - 10.2024
Associate of Arts - Business
Florida State College At Jacksonville