AMANDA SACKS
Old Bridge,NJ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, customer service, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Accomplished [Job Title] skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Fortunoff Backyard Store
10.2023 - 02.2024
- Worked as a commission salesperson while overseeing day to day operations of the store
- Worked with customers to find outdoor furniture sets that fit their style and needs
- Executed merchandise floor plans, and ensured all products were priced correctly
- Handled warranty claims.
Sales Manager
Ashley Home Store
08.2023 - 10.2023
- Managed the sales floor, which included the sales team and customer service team
- Assisted sales team in closing their sales, which included negotiating pricing
- Handled invoices, financing, and payments.
Merchandise Supervisor
buybuy BABY
09.2022 - 08.2023
- Training and development of 24 associates for a four million dollar store
- Built relationships with registrants, shared product knowledge, and made recommendations
- Merchandised new products throughout the store, and responsible for clothing department
- Remerchandised frequently to address sell through, and keep the store looking fresh and impactful.
Assistant Manager
Stella e Luna
03.2021 - 08.2022
- Supervised and trained associates, and created product training guides for all our lines we carried
- Calculated store and individual sales goals, and tracked store performance
- Processed and displayed shipments including jewelry, clothing, candles, bath products, and home décor
- Managed social media accounts for the store, which included creating daily Instagram posts
- Assisted owner with purchasing.
Talent Co-Manager
Express
05.2013 - 01.2020
- In charge of hiring and onboarding
- Ran store Indeed account, reviewed applications, scheduled and conducted interviews, extended offers, ran orientations, and developed training schedules
- In charge of weekly staffing schedules.
Capabilities Co-Manager
Express
08.2015 - 02.2017
- Managed loss prevention within the store
- Checked all paperwork weekly to ensure compliance
- Oversaw the stock associates and processing of shipment, and continued to oversee the salesfloor.
Sales Leader
Express
08.2014 - 08.2015
- Oversaw the sales floor while assisting customers and handling customer issues
- Created an incentive program for my associates around the company’s loyalty program
- Worked closely with brand managers in executing floorsets, and was in charge of men’s brand.
Stylist
Express
05.2014 - 08.2014
Sales Associate
Express
05.2013 - 05.2014
Education
Archaeological Science, B.S. -
Pennsylvania State University
University Park, PA12.2012
Classics and Ancient Mediterranean Studies, B.A. -
Pennsylvania State University
University Park, PA12.2012
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Team Building and Leadership
- Attention to Detail
- POS Systems
- Employee Scheduling
- Hiring and Training
- Mentoring and Coaching
- Display Setup
- Loss Prevention
- Relationship building and management
Certification
Project Management Certification
Timeline
Assistant Store Manager
Fortunoff Backyard Store
10.2023 - 02.2024
Sales Manager
Ashley Home Store
08.2023 - 10.2023
Merchandise Supervisor
buybuy BABY
09.2022 - 08.2023
Assistant Manager
Stella e Luna
03.2021 - 08.2022
Capabilities Co-Manager
Express
08.2015 - 02.2017
Sales Leader
Express
08.2014 - 08.2015
Stylist
Express
05.2014 - 08.2014
Talent Co-Manager
Express
05.2013 - 01.2020
Sales Associate
Express
05.2013 - 05.2014
Archaeological Science, B.S. -
Pennsylvania State University
Classics and Ancient Mediterranean Studies, B.A. -
Pennsylvania State University
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