Amanda Sanchez
Miami,FL
Summary
Proven track record of excellence in customer service and multitasking, honed across roles at Biltmore Hotel Limited and other esteemed venues. Demonstrates exceptional organizational ability and fluency in Spanish and English, significantly enhancing guest experiences. Achieved consistent commendations for reliability and professionalism, contributing to team success and operational efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure an assistant position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Bartender
Biltmore Hotel Limited
06.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Assistant Hairstylist
Peter Alexander Salon
12.2022 - 06.2023
- Assisted hair stylists with colorwork by applying base colors and toners.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Maintained up-to-date knowledge of current trends and techniques by attending industry workshops, trade shows, and professional development courses.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
- Supported salon cleanliness and hygiene by diligently sanitizing workstations, tools, and equipment after each use.
- Facilitated a smooth customer experience by assisting with appointment check-ins, payment processing, and appointment confirmations.
- Consistently met or exceeded performance targets set for upselling salon services and retail products through effective communication of benefits to clients.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Server/Head Bartender
Rusty Pelican Restaurant
06.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
License - Cosmetology
Elevate Salon Institute Miami Beach
Miami Beach, FL06.2024
Skills
- Highly reliable
- Customer Service
- Strong multitasking
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Organizational ability
- Memory retention
- Fluency in Spanish and English
- Fast Learner
- Honest and Dependable
- Teamwork and Professionalism
Accomplishments
- Collaborated with Miami Swim Week 2023 as a hairstylist and makeup artist.
- Lead hairstylist and makeup artist for various Latin artists music videos.
- Achieved a makeup artist position at Sephora, started as a seasonal cashier.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Biltmore Hotel Limited
06.2023 - Current
Assistant Hairstylist
Peter Alexander Salon
12.2022 - 06.2023
Server/Head Bartender
Rusty Pelican Restaurant
06.2021 - 12.2022
License - Cosmetology
Elevate Salon Institute Miami Beach