Amanda Sanchez
Antelope
Summary
Dynamic professional with extensive experience in salon management and customer service at La Diva Hair Salon. Proven expertise in haircutting techniques and client consultations, fostering strong relationships and ensuring client satisfaction. Adept at inventory management and team collaboration, consistently enhancing operational efficiency and service quality.
Overview
16
16
years of professional experience
Work History
Payroll
Ctech
El Dorado Hills, California
08.2022 - Current
- Administered payroll and maintained proper documentation of employee personnel.
- Entered timesheets to ensure accurate and timely payroll processing
- Prepared weekly payroll reports for management review.
Stylist Assistant
rouge the salon on main
Redwood City, California
01.2017 - 08.2017
- Assisted stylists in preparing clients for appointments and services.
- Organized styling tools and maintained cleanliness of workstations.
- Managed inventory of products and supplies for salon operations.
- Observed and learned various styling techniques from experienced stylists.
Restaurant Hostess
Martins West
Redwood City, California
02.2015 - 10.2015
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Managed reservations and seating arrangements to optimize dining flow.
- Assisted servers by communicating guest needs and preferences promptly.
- Handled guest inquiries and complaints, maintaining a professional demeanor.
- Maintained cleanliness and organization of the hostess station and entrance area.
Restaurant Hostess
Milagros
Redwood City, California
10.2014 - 01.2015
- Greeted guests warmly upon arrival, ensuring a positive first impression.
- Managed reservations and seating arrangements to optimize dining flow.
- Assisted servers by communicating guest needs and preferences promptly.
- Handled guest inquiries and complaints, maintaining a professional demeanor.
Salon Manager/Stylist
La Diva Hair Salon
San Mateo, California
06.2013 - 12.2013
- Managed daily salon operations and staff schedules to ensure smooth workflow.
- Trained new stylists on salon policies and customer service standards.
- Coordinated inventory management and procurement of salon supplies.
- Oversaw client consultations to assess needs and recommend suitable services.
- Implemented quality control measures to maintain service standards and client satisfaction.
- Fostered a positive work environment through team-building activities and communication.
Wax Specialist
European Wax Center
Foster City, California
07.2012 - 06.2013
- Provided expert waxing services ensuring client comfort and satisfaction.
- Maintained a clean and organized workspace to promote safety and hygiene.
- Educated clients on aftercare techniques to enhance results and maintain skin health.
- Utilized high-quality wax products to achieve optimal results during treatments.
- Trained junior staff on proper waxing techniques and customer service practices.
Stylist
La Diva Hair Salon
San Mateo, California
02.2010 - 07.2012
- Executed haircuts, color treatments, and styling techniques for diverse clientele.
- Consulted with clients to determine desired hairstyles and preferences.
- Maintained cleanliness and organization of styling stations and tools.
- Recommended hair care products based on client needs and hair types.
- Educated clients on proper hair care techniques and maintenance routines.
Education
Cosmetology License - Cosmetology
Marinellos Schools of Beauty
San Mateo, CA02-2010
Skills
- Report preparation
- Data entry accuracy
- Haircutting techniques
- Color treatments
- Client consultations
- Salon management
- Inventory management
- Customer relationship management
- Waxing techniques
- Skin care education
- Hygiene practices
- Client comfort management
- Reservation management
- Guest communication
- Customer service
- Conflict resolution
- Team collaboration
Timeline
Payroll
Ctech
08.2022 - Current
Stylist Assistant
rouge the salon on main
01.2017 - 08.2017
Restaurant Hostess
Martins West
02.2015 - 10.2015
Restaurant Hostess
Milagros
10.2014 - 01.2015
Salon Manager/Stylist
La Diva Hair Salon
06.2013 - 12.2013
Wax Specialist
European Wax Center
07.2012 - 06.2013
Stylist
La Diva Hair Salon
02.2010 - 07.2012
Cosmetology License - Cosmetology
Marinellos Schools of Beauty