To work in a challenging position that would assist your company in achieving growth and profits through the use of my experience and qualifications.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Mutual Savings Life Insurance
08.2004 - 02.2009
Answered multi-line phone system, providing accurate information and directing calls as needed.
Educated clients on policy features enhancing understanding and satisfaction levels.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer inquiries through effective communication and problem solving techniques.
Preschool Teacher / Administrative Assistant
Oma's Cradle To Crayons
07.2000 - 02.2004
Fostered a nurturing classroom environment promoting social and emotional growth.
Developed weekly lesson plans and activities to engage children and promote learning.
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Receptionist
Sherrill, Batts and Shipman LLC Attorneys at Law
01.1999 - 05.2000
Managed front desk operations, ensuring efficient client check-in.
Maintained organized filing systems for legal documents, enhancing retrieval efficiency for attorneys.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
IT Product Owner at Old Mutual [Investment, Savings, Insurance, and Banking]IT Product Owner at Old Mutual [Investment, Savings, Insurance, and Banking]
Information Technology Business Analyst, L1 Support Lead at Savings Bank Life InsuranceInformation Technology Business Analyst, L1 Support Lead at Savings Bank Life Insurance