AMANDA SCHARP
Whitmore Lake,MI
Summary
Accomplished professional with extensive experience in animal healthcare, demonstrating strong abilities in chart interpretation, medical record-keeping, and fostering positive client relations. Proven expertise in delivering exceptional patient care through effective communication and outstanding customer service skills. Committed to enhancing the well-being of animals while ensuring a supportive environment for pet owners. Proactive team player dedicated to continuous improvement and excellence in veterinary practices.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Brookeside Veterinary Hospital
Ann Arbor, MI
10.2024 - Current
- Performed as sole veterinary tech, assistant and CSR on a daily basis
- Assisted veterinarians with radiographs and ultrasounds.
- Prepared, sterilized and maintained medical instruments and equipment.
- Collected and prepared specimens for laboratory testing.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Maintained detailed records of animal health care and diagnostic treatments.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Trained and mentored veterinary assistants and CSRs
Laboratory Technician
Trinity Health Hospital
Ann Arbor, MI
01.2025 - 10.2025
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Interpreted hand written outside lab orders and transferred them into the EMR
Veterinary Technician
Compassionate Care Animal Hospital
Ann Arbor, MI
04.2019 - 12.2024
- Lead transcriptionist for owner of clinic during pandemic enabling clinc to provide remote care
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Designed and created client education materials and marketing materials for hospital services.
- Educated clients on nutrition, preventive health and other animal care.
Veterinary Technician
Compassionate Care Animal Hospital
Ann Arbor, MI
04.2019 - 12.2024
- Responsible for inpatient, outpatient and surgical cases in a busy 4 doctor practice in an urban setting
- In 2020, transitioned to a remote transcribing position and implemented a custom telemedicine appointment schedule and program in 5 days due to the COVID outbreak
- Worked remotely as the clinic owner's administrative assistant, managing chronic care cases, a new behavior residency schedule, all follow up and client concerns
Patient Care Associate
Michigan Medicine
Ann Arbor, MI
07.2018 - 03.2019
- Greeted patients, verified insurance, scheduled appointments for the elderly population, provided customer service and worked with a complex EMR scheduling system.
Phlebotomist
Michigan Medicine
Ann Arbor, MI
03.2015 - 07.2018
- Achieved phlebotomy training course at a major US research hospital, learned HIPAA laws, obtained and labeled blood samples in a fast paced setting
- Worked in the cancer center, outpatient, inpatient and nursing home settings
Education
Associate of Science - Pre-Nursing
Eastern Michigan University
MIAssociates Degree - Veterinary Technology
Macomb Community College
MI06-1998
Skills
- Medical Terminology
- Medical Record Interpretation
- Customer Service
- Disease process education
- Self-motivated professional
- Experience with EMRs
Certification
- Fear Free Certified, 04/2019
- CNA License 2009 (lapsed)
- Veterinary Technician License, 06/2000 (now lapsed)
Timeline
Laboratory Technician
Trinity Health Hospital
01.2025 - 10.2025
Veterinary Technician
Brookeside Veterinary Hospital
10.2024 - Current
Veterinary Technician
Compassionate Care Animal Hospital
04.2019 - 12.2024
Veterinary Technician
Compassionate Care Animal Hospital
04.2019 - 12.2024
Patient Care Associate
Michigan Medicine
07.2018 - 03.2019
Phlebotomist
Michigan Medicine
03.2015 - 07.2018
Associates Degree - Veterinary Technology
Macomb Community College
Associate of Science - Pre-Nursing
Eastern Michigan University