Focused on delivering exceptional service and ensuring customer needs are met efficiently. Experienced in both collaborative team settings and independent roles, demonstrating strong self-management skills. Committed to adhering to policies and fostering an environment of high-quality task execution.
Oversaw daily operations of vehicle management, ensuring adherence to established policies.
Formulated new guidelines for proper equipment care and usage.
Tracked vehicle dispatch and utilization, contributing to improved resource management.
Collaborated with departments on budget management and procurement of operational enhancements.
Managed scheduling for government equipment, ensuring optimal utilization since June 2022.
Facilitated effective communication with customers and team members in collaborative environment.
Provided face-to-face customer service to enhance client relations and satisfaction.
Processed vehicle usage requests via email, transferring data to online program efficiently.
Resolved conflicts between vehicle requests and scheduled events through diligent organization.
Conducted frequent phone calls and email communications to address inquiries and updates.
Demonstrated strong time management skills in high-pressure situations.
Utilized critical thinking to navigate complex logistical challenges effectively.
Participated in multiple courses outside of transportation through the Marine Corps. Attended Entry-level training to educate students on all aspects of the organization where they taught basic leadership skills and necessary knowledge in order to serve. Attended two leadership courses in which I learned how to tackle ethical dilemmas, how to firmly and fairly lead those around you, and principals and traits of a positive leader.
I have volunteered to coach girls travel hockey since 2023, coaching ages 11 through 16.
Mr. James Cook- Deputy Director of Range Management Branch, Marine Corps Base Quantico 318-709-8944
Mr. Rodrick Ward- Dispatch Supervisor, Base Motors, Marine Corps Base Quantico 229-291-1576