Amanda Sharpe
Oneida Healthcare Center
Apulia Station,NY
17
years of professional experience
Detail-oriented Medical Office Clerk with strong customer service and team collaboration skills. Experienced in managing patient registration, ensuring compliance with HIPAA, and maintaining electronic medical records to enhance patient flow.
Work History
Medical Office Clerk
3 Years 7 Months- Greet patients and visitors in a professional and compassionate manner.
- Schedule, confirm, and reschedule appointments.
- Answer and direct incoming phone calls.
- Verify patients insurance and demographic information.
- Collect co-pays and process payments.
- Maintain accurate electronic records.
- Coordinate with physicians and clinical staff to ensure efficient patient flow.
- Ensure compliance with HIPPA and office policies.
Front Desk Clerk
1 Month- Managed daily front desk operations, ensuring seamless visitor check-in and inquiries.
- Provided exceptional customer service, resolving patron issues and enhancing user experience.
- Coordinated library events, promoting community engagement and participation.
- Maintained accurate records of library materials and patron accounts using integrated library systems.
Group Insurance Administrator
3 Years 10 Months- Data Entry & Record Management
- Attention to Detail
- Problem Resolution
- Time Management
- Document Processing
Education
High School Diploma
Skills
Attention to Detail
Team Collaboration
Multi-line Phone Systems
Electronic Medical Records
Patient Registration
Strong Customer Service Skills
Able to Multi Task in a fast paced healthcare center
Timeline
Medical Office Clerk
Oneida Healthcare Center
01.2023 - CurrentRead More
Front Desk Clerk
Oneida Public Library
12.2022 - 01.2023Read More
Group Insurance Administrator
Metlife
10.2009 - 08.2013Read More
Mount Markham
High School Diploma
Read More