Hi, I’m
Irene Sibblis
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
years of professional experience
1
Certificate
Work History
Destiny Management Services
Medical Office Clerk
02.2025 - Current
Job overview
- Provided clerical and administrative support within the laboratory for Chemistry, Hematology, Blood Bank, Microbiology, LabCorp and SPD departments and laboratory administration for a military hospital.
- Utilize military health care system, MHS Genesis.
- Provide exceptional customer service to patients while handling front desk duties such as checking IDs, guiding them through the registration process.
- Reduce wait times for patients with efficient check-in and check-out procedures, ensuring a positive experience.
- Manage incoming calls professionally, directing inquiries to appropriate personnel while minimizing interruptions to office productivity.
- Receive and processing laboratory orders.
- Receive and routed laboratory specimen to correct laboratory tech members.
- Trained new staff on administrative protocols and software applications for improved performance.
MCCS MCB Quantico Transfer to Camp Pendleton
Operations Assistant
01.2023 - 02.2025
Job overview
- Solved problems timely and effectively, ensuring customer satisfaction
- Managed day-to-day department operations with effective workflow coordination
- Provided administrative support with accurate document preparation and data entry
- Collaborated with other departments to foster the smooth operation of daily processes
- Performed wide-ranging administrative, financial, and service-related functions
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Naval Medical Center San Diego
Externship Phlebotomist
06.2024 - 06.2024
Job overview
- Centrifuged blood samples as outlined in clinical protocols
- Used personal protective equipment correctly to protect coworkers and patients
- Tracked collected specimens by initialing, dating, and noting times of collection
- Monitored patients for reactions and verified sample quality
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Followed established safety protocols and standards to minimize the risk of infection and injury
- I spoke with the patient to gather information for lab records, reduce fear or anxiety, and optimize cooperation
- Verified patients' identification for proper sample collection.
MCCS MCAS Cherry Point
Child & Youth Program Assistant
05.2018 - 01.2019
Job overview
- I interacted with children one-on-one and in small groups to enhance and support learning activities
- Prepare for lessons by gathering educational materials and setting up equipment
- Supervise children during in-classroom activities and on the playground
- Communicated with parents to inform them about the child's progress and classroom behavior
- Assisted teachers by developing lesson plans to meet educational goals for each child
- Teach children creative approaches, methods, and techniques
- Implemented age-appropriate curricula to meet the needs of young learners.
MCCS MCAS Cherry Point
Sales Associate
01.2018 - 05.2018
Job overview
- Listen to customer needs and desires to identify and recommend optimal products
- Prepare merchandise for the sales floor by pricing or tagging
- Managed returns, exchanges, and refunds in accordance with store policy
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Managed efficient cash register operations
- Stock merchandise, clearly labeling items, and arranging them according to size or color
- Created an inviting environment for customers by maintaining store organization and cleanliness.
The Home Depot Store
Cashier
01.2011 - 01.2013
Job overview
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Assisted customers with returns, refunds, and resolving transaction issues
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy
- Used the POS system to enter orders, process payments, and issue receipts
- Monitored self-checkout systems and provided help in resolving complex problems.
The Home Depot Store
Head Cashier
02.2005 - 09.2010
Job overview
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Assisted customers by answering questions and fulfilling requests
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs
- Managed staffing levels to provide optimal support for cash register operations
- Set and update employee schedules to fill gaps based on expected customer demands.
Education
University of PhoenixOnline
No Degree from Medical Records
Skills
- Administrative support experience
- Clinical and laboratory support
- Data entry
- Specimen collection
- Attention to detail
- Time management
- HIPPA regulations adherence
Certification
National Certified Phlebotomy Technician, NCCT
Timeline
Medical Office Clerk
Destiny Management Services
02.2025 - Current
Externship Phlebotomist
Naval Medical Center San Diego
06.2024 - 06.2024
Operations Assistant
MCCS MCB Quantico Transfer to Camp Pendleton
01.2023 - 02.2025
Child & Youth Program Assistant
MCCS MCAS Cherry Point
05.2018 - 01.2019
Sales Associate
MCCS MCAS Cherry Point
01.2018 - 05.2018
Cashier
The Home Depot Store
01.2011 - 01.2013
Head Cashier
The Home Depot Store
02.2005 - 09.2010
University of Phoenix
No Degree from Medical Records