Summary
Overview
Work History
Education
Skills
References
Timeline
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Amanda Short

Mooresville,IN

Summary

Compassionate Medical Assistant motivated to expand my knowledge and provide patients with admirable care. Offering twelve years of medical experience. Seven of those years involve Urology and Urogynocology. Skillful in assisting with procedures, Urodynamics, pessary management and triage when assistance is needed.

Overview

15
15
years of professional experience

Work History

Medical Assistant

Urology of Indiana
Avon, IN
07.2017 - Current
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Explained treatment procedures and physicians' instructions.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Identified needs of customers promptly and efficiently.
  • Administered injections, medications and treatments as directed by the physician.
  • Incorporated outside records into charts and EHR.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Performed basic laboratory tests such as urinalysis and phlebotomy.
  • Assist providers with office procedures.

Patient Support Partner

Community South Hospital
Greenwood, IN
06.2011 - 01.2015
  • Participated in ongoing training sessions related to nursing aide duties.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Used mobility devices to transport patients.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with ambulation of patients and physical therapy on the Ortho unit.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Monitored fluid intake and output levels of assigned patients according to hospital protocol.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Assisted nurses with medical procedures, such as taking vital signs and administering medication.
  • Documented activities and recorded information in EMR system.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens for laboratory testing according to established protocols.

Sales Associate

Walmart
Camby, IN
02.2009 - 07.2011
  • Built and maintained relationships with peers and upper management to drive team success.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Attended weekly team meetings to review performance goals and objectives.
  • Collected payments and provided accurate change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Medical Assisting

Harrison College - Indianapolis
Indianapolis, IN
05-2017

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Compassionate and caring
  • Complex Problem-Solving
  • Adaptable
  • Multitasker
  • Fast Learner

References

References available upon request.

Timeline

Medical Assistant

Urology of Indiana
07.2017 - Current

Patient Support Partner

Community South Hospital
06.2011 - 01.2015

Sales Associate

Walmart
02.2009 - 07.2011

Medical Assisting

Harrison College - Indianapolis

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Amanda Short