AMANDA SHUMAN
Snellville,GA
Summary
Billing professional ready to drive operational efficiency and accuracy. Skilled in managing invoicing processes, resolving discrepancies, and ensuring compliance with financial regulations. Strong focus on team collaboration and results, adaptable to changing needs. Known for reliability, leadership, and detail oriented.
Overview
21
21
years of professional experience
Work History
Billing Supervisor
SP Broadband Inc.
West Point, GA
09.2023 - Current
- Creates detailed reports for management reflecting key financial indicators such as receivables aging analysis, uncollected revenues breakdowns, write-offs statistics, among others contributing valuable insights into the department''s strengths and weaknesses.
- Oversees proper allocation of payments received from various sources, ensuring accurate posting to relevant accounts and facilitating efficient reconciliations at monthend.
- Reviews documentation for compliance with requirements and accuracy of information. Performs internal audits of customer accounts and customer service specialists deposits.
- Enhances team productivity by providing ongoing training, guidance, and support to customer service and billing staff members.
- Coordinates with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems.
- Implements integrations with billing software to maximize efficiency, reduce delinquency and increase accuracy in customer service and billing department.
Accountant
Association Services Group
LaGrange, GA
05.2020 - 09.2023
- Uses accounting software to prepare weekly and monthly financial reports.
- Processes payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Reconciles account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciles company accounts for credit cards, employee expenses.
- Processes payroll via direct deposit and checks.
Sales Manager
Ashley HomeStore
Lagrange, GA
02.2017 - 05.2020
- Recommend and help customers select merchandise based on their needs
- Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction
- Trained and educated sales associates on effective sales and cross-selling techniques, product selection for individual customer needs, and credit application methods
- Increased sales by 17% over a two-year period.
Staff Accounting Clerk
PermaTherm, Inc
Monticello, GA
08.2014 - 01.2017
- Issued paychecks to vendors and suppliers on a weekly basis.
- Processed payroll, electronic deposits and employee pay adjustments.
- Researched and resolved collections and billing disputes with tact and efficiency.
General Manager
TMX FINANCE
Statesboro, Georgia
09.2005 - 07.2014
- Interview and hire qualified candidates for position openings as well as train and retain current staff on company policies and operational procedures.
- Processes all employee scheduling using Kronos software, as well as processes all payroll disbursement, salary changes and PTO using Ultipro software.
Education
Associate's - Business Management
Ogeechee Technical College
Statesboro2003
High School Diploma -
Southeast Bulloch High School
Brooklet, GA2000
Skills
General and tax accounting
Account reconciliations
MS Office proficient
Collections proficiency
Timeline
Billing Supervisor
SP Broadband Inc.
09.2023 - Current
Accountant
Association Services Group
05.2020 - 09.2023
Sales Manager
Ashley HomeStore
02.2017 - 05.2020
Staff Accounting Clerk
PermaTherm, Inc
08.2014 - 01.2017
General Manager
TMX FINANCE
09.2005 - 07.2014
Associate's - Business Management
Ogeechee Technical College
High School Diploma -
Southeast Bulloch High School