Amanda Sigee
Beaumont,TX
Summary
Experienced Program Coordinator with over 20 years in case management and service planning. Expertise in client advocacy, crisis intervention, and improving service delivery through effective teamwork. Proven ability to enhance client outcomes by building relationships and providing direct case management across diverse populations.
Overview
24
24
years of professional experience
Work History
Pgram coordinator
Spindletop Center
Port Arthur, Texas
08.2019 - Current
Caseworker
Spindletop Center
Port Arthur, Texas
12.2002 - 10.2017
- Conducted assessments, developed treatment plans, and monitored progress towards identified goals.
- Coordinated client assessments and developed comprehensive service plans.
- Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
- Conducted regular follow-ups to monitor client progress and needs.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Advocated for client access to community resources and services.
- Referred patients to community resources for mental health treatment, child protective services, and assistance for people with developmental disabilities.
- Provided crisis intervention and emotional support during challenging situations.
- Documented case notes accurately in compliance with agency standards.
- Maintained accurate records regarding client contact information, assessment results and treatment plan objectives.
- Performed administrative tasks such as scheduling appointments or completing paperwork associated with client cases.
- Educated clients about available resources such as food banks or legal aid services.
- Built a strong team by actively recruiting and selecting volunteers and staff.
- Consulted with staff on resolution of complex service issues.
- Assessed and identified service delivery challenges and opportunities within local area.
Education
Bachelor of Science - Social Work
Lamar University
Beaumont08-2002
Skills
- Case management
- Client assessment
- Crisis intervention
- Client advocacy
- Resource referral
- Resource coordination
- Crisis management
- Program evaluation
- Team leadership
- Teamwork and collaboration
- Problem solving and effective communication
- Cultural competence
Timeline
Pgram coordinator
Spindletop Center
08.2019 - Current
Caseworker
Spindletop Center
12.2002 - 10.2017
Bachelor of Science - Social Work
Lamar University