Amanda Silva
Boston,MA
Overview
9
9
years of professional experience
Work History
Lead, Human Resources
SoftBank Robotics, Inc
09.2019 - 12.2023
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision making and implementation of HR policies, procedures and programs.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Liaised between international divisions to improve global mission (Japan and Europe).
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Introduced and implemented processes/systems to improve the HR function
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Facilitated onboarding sessions for new hires.
- Maintained and processed payroll and benefits for employees in various locations and diminished financial discrepancies.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
- Assisted in recruitment process if necessary.
- Improved workplace culture through the development and implementation of diversity initiatives.
HR Associate
Dicerna Pharmaceuticals
06.2018 - 09.2019
- Streamlined onboarding processes for improved and employment engagement.
- Conducted thorough job analyses to create accurate job descriptions and compensation structures.
- Improved recruitment efforts by collaborating with hiring managers to assess needs and develop strategic sourcing plans.
- Coordinated benefits administration tasks, effectively communicating updates to employees while maintaining confidentiality standards.
- Assisted in managing HR budget allocations, optimizing resources for maximum impact across various functions within the department.
- Contributed towards shaping company culture by actively participating in staff appreciation events, recognition programs, and team-building activities.
- Collaborated closely with senior leadership on succession planning initiatives.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Organized new employee orientation schedules for new hires.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Delivered assistance with new hires throughout interviewing and hiring process.
- Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Administered employee benefits programs and assisted with open enrollment.
- Developed and monitored employee recognition programs.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Human Resources
RSC Insurance Brokerage, Inc.
03.2015 - 09.2017
- Led company acquisition integration by providing a smooth transitional onboarding experience.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Assisted with compensation analysis efforts using market data comparison tools.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
- Compiled employee records from individual departments to maintain central files.
- Helped employees register for benefits programs using online portals.
- Tracked various statistics and kept detailed records to support human resources department.
- Created job descriptions on boards for vacant jobs.
- Assisted with creating employee handbooks and manuals.
- Checked references for potential candidates.
- Conducted exit interviews with terminated employees.
- Participated in job fairs to recruit new talent.
Recruiter
PSG Staffing
07.2014 - 12.2015
- Expanded candidate pipeline by utilizing career search engines: Monster, Indeed, and Glassdoor
- Specialized in filling Human Resource roles by sourcing qualified applicants
- Conducted first round phone and in-person interviews
- Analyzed candidate's career paths and negotiated career opportunities
- Coordinated travel and prepared candidates before meeting with placement specialists
- Composed strategic candidate follow-up by placing phone calls, leaving voicemails, and generating emails
- Established and executed recruiting goals on a weekly basis
Education
BA - Communications
University of Massachusetts
Boston, MA05.2014
Timeline
Lead, Human Resources
SoftBank Robotics, Inc
09.2019 - 12.2023
HR Associate
Dicerna Pharmaceuticals
06.2018 - 09.2019
Human Resources
RSC Insurance Brokerage, Inc.
03.2015 - 09.2017
Recruiter
PSG Staffing
07.2014 - 12.2015
BA - Communications
University of Massachusetts