Amanda Simpson
Show Low,AZ
Summary
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 2 years of sobriety and ready to help others reclaim lives through empowering others to set their own goals.
Overview
8
8
years of professional experience
Work History
Peer Support Specialist
RecoveryWorks
07.2023 - 10.2023
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Listened to clients' concerns and provided support to empower them set and reach their own goals for recovery.
- Managed caseload of 6+ Clients during their treatment.
Independent Service Provider /Cosmetologist
Pure Relaxation
07.2021 - Current
- Maintained overall safe work environment for over 10 employees with employee training programs and enforcement of safety and sanitation procedures.
- Built strong relationships with clients to deliver effective skin treatments during weekly and monthly sessions.
- Developed and updated technical skills in order to provide most up to date cosmetic therapies.
Spa Manager
Pure Relaxation
09.2022 - 07.2023
- Oversaw upkeep of entire facility and notified maintenance for service repairs.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Greeted spa guests warmly to create positive first impression of establishment.
- Led spa tours for new members to familiarize guests with services provided.
Sales Associate
Armstrong McCall Beauty Supply
05.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Cosmetologist
Great Clips Salon
10.2018 - 02.2020
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Receptionist
Fantastic Sam's Cut & Color
07.2017 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
Third Key Holder /Manager on Duty
Claire's Inc.
07.2016 - 08.2017
- Trained team members in successful strategies to meet operational and sales targets.
- Completed store opening and closing procedures 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Education
Recovery Support Specialist - Peer Support
U of A - PEERworks
Tucson, AZ10.2023
Cosmetology License - Cosmetology And Esthetics
CAVIT
Coolidge, AZ04.2017
High School Diploma -
Buena High School
Sierra Vista, AZ04.2015
Skills
- Emotional Support
- Individual Counseling
- Planning Skills
- Safety Protocols
- Crisis Situations
- Coping Methods
- Community Integration
- Exemplary Communication
- Providing Direction
- Legal Processes
- Privacy and Confidentiality
- Eating Disorders
Timeline
Peer Support Specialist
RecoveryWorks
07.2023 - 10.2023
Spa Manager
Pure Relaxation
09.2022 - 07.2023
Independent Service Provider /Cosmetologist
Pure Relaxation
07.2021 - Current
Sales Associate
Armstrong McCall Beauty Supply
05.2020 - 03.2021
Cosmetologist
Great Clips Salon
10.2018 - 02.2020
Receptionist
Fantastic Sam's Cut & Color
07.2017 - 10.2018
Third Key Holder /Manager on Duty
Claire's Inc.
07.2016 - 08.2017
Recovery Support Specialist - Peer Support
U of A - PEERworks
Cosmetology License - Cosmetology And Esthetics
CAVIT
High School Diploma -
Buena High School
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