Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMANDA SJODIN

Pinehurst,NC

Summary

Experienced Software Quality Assurance Engineer with a talent for critical thinking and problem-solving. Demonstrated history working in the healthcare industry with over 8 years of experience. Skilled in manual and automated testing, API integrations, the software development life cycle, and Agile methodologies. Self-starter that is adaptable, creative, highly organized, and detail-oriented.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Quality Assurance Engineer III

Net Health
, Remote
02.2017 - Current
  • Perform new feature and regression tests
  • Create manual and automated test cases using selenium and SQA
  • Conduct functional, regression, and integration testing on new features.
  • Assess software defects and document findings in Azure and JIRA
  • Collaborate with developers and project owners to assess features and testing demands in an Agile environment
  • Meet tight deadlines to satisfy client demands and project timelines

Support Services Specialist

FOTO Patient Outcomes/Net Health
Knoxville, USA
02.2017 - 01.2020
  • Handled complex customer issues to provide effective resolution
  • Maintained ongoing professional relationships with vendors and clients to provide excellent customer service
  • Answered calls and responded to emails in a timely manner
  • Documented communication and resolutions in Salesforce and NetSuite

Education

Bachelor of Science - Digital Media

East Tennessee State University
Johnson City, TN
05-2014

Bachelor of Science - Natural Resources - Fish & Wildlife Conservation

Oregon State University
Corvallis, OR
06-2023

Associate of Science - Science

Pellissippi State Community College
Knoxville, TN
12-2016

Skills

  • Manual and Automated Testing
  • Defect Tracking and Documentation
  • Agile/SCRUM Methodologies
  • REST and SOAP API Integrations
  • JIRA
  • Azure DevOps
  • Postman
  • Cross-browser Testing
  • Selenium
  • Simplify QA
  • SQL
  • Excel
  • Database Validation
  • Adobe Suites
  • Critical Thinking
  • Root Cause Analysis
  • Attention to Detail
  • Problem Solving

Certification

  • Learning SQL Programming

Timeline

Quality Assurance Engineer III

Net Health
02.2017 - Current

Support Services Specialist

FOTO Patient Outcomes/Net Health
02.2017 - 01.2020

Bachelor of Science - Digital Media

East Tennessee State University

Bachelor of Science - Natural Resources - Fish & Wildlife Conservation

Oregon State University

Associate of Science - Science

Pellissippi State Community College

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