AMANDA SMITH
Nashville,NC
Summary
Highly motivated and professional Program Assistant with 17+ years of experience providing high-level customer service in various areas. Skilled in calendar management, meeting and event organization, confidential document handling, and program contribution across five counties. Exceptional communication and interpersonal skills with a proven ability to work independently and collaboratively as part of a team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Assistant
Area L AHEC
09.2023 - Current
- Provide direct support for the Director of Pharmacy, Oral and Allied Health, and Nursing CPD.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Improved financial efficiency by analyzing budgetary data and identifying areas for cost reduction.
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Maximized energy production with expert layout planning and design implementation.
Staffing Resources - Certified Nursing Assistant
WakeMed Health and Hospitals
05.2017 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Demonstrated adaptability to different clinical environments while maintaining high-quality care standards throughout various rotations within the float pool system.
- Supported needs of 8+ residents under long-term care.
Administrative Staffing Assistant
WakeMed Health and Hospitals
04.2021 - 09.2023
- Participated in regular departmental meetings to stay updated on current projects, challenges faced, successes achieved as well as future plans.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Increased team productivity by implementing efficient project management techniques.
- Oversaw product development projects from concept through launch while adhering to strict deadlines and budget constraints.
Staffing Coordinator
Nash UNC Health Care
02.2016 - 12.2022
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
Float Pool - Certified Nursing Assistant
Nash UNC Healthcare Systems
02.2016 - 12.2022
- Performed routine assessments on patients'' physical conditions, reporting any noteworthy changes to appropriate nursing staff immediately.
- Maintained confidentiality of sensitive patient information while ensuring accurate record-keeping practices were upheld consistently across all units served.
- Reduced nurse workload by completing tasks such as taking vital signs, assisting with mobility, and maintaining patient hygiene.
- Demonstrated adaptability to different clinical environments while maintaining high-quality care standards throughout various rotations within float pool system.
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Education
No Degree - Medical Coding And Billing
Pitt Community College
Winterville, NC12.2024
Bachelor of Science - Healthcare Administration
North Carolina Wesleyan University
Rocky Mount, NC05.2023
Skills
- Teamwork and Collaboration
- Multitasking and Organization
- Data Entry
- Scheduling Management
- Project Management
- Program Planning
- Budgeting expertise
- Excel spreadsheets
- Project Planning
- Time Management
- Data Analysis
- Statistical Analysis
Certification
Nursing Assistant I & II (2013), CPR, AED, and CPI
Technical Skills
Leadership, Workforce development, Microsoft Office Programs, Communication, Customer Service, Time Management, Avasys/Behavioral Health Sitter, Problem Solving, Budgeting, and a wide rage of patient care.
Timeline
Program Assistant
Area L AHEC
09.2023 - Current
Administrative Staffing Assistant
WakeMed Health and Hospitals
04.2021 - 09.2023
Staffing Resources - Certified Nursing Assistant
WakeMed Health and Hospitals
05.2017 - Current
Staffing Coordinator
Nash UNC Health Care
02.2016 - 12.2022
Float Pool - Certified Nursing Assistant
Nash UNC Healthcare Systems
02.2016 - 12.2022
No Degree - Medical Coding And Billing
Pitt Community College
Bachelor of Science - Healthcare Administration
North Carolina Wesleyan University
Nursing Assistant I & II (2013), CPR, AED, and CPI
Similar Profiles
Kayli RobinsonKayli Robinson
Program Assistant Intern at Bayou North Area Health Education Center, AHECProgram Assistant Intern at Bayou North Area Health Education Center, AHEC
Scindie St FleurScindie St Fleur
AHEC Scholar at Indiana Area Health Education Centers (AHEC)AHEC Scholar at Indiana Area Health Education Centers (AHEC)
ARIEL NIFORATOSARIEL NIFORATOS
Area Health Education Centers (AHEC) Scholar at Wisconsin AHEC Scholars ProgramArea Health Education Centers (AHEC) Scholar at Wisconsin AHEC Scholars Program