Summary
Overview
Work History
Education
Skills
Certification
Professional Summary
Timeline
Generic

Amanda Sparks

Aurora,MO

Summary

Professional

"Project Manager with 5+ years of experience leading cross-functional teams in the tech industry. Successfully delivered 10+ complex projects with a 96% on-time and on-budget track record. Implemented a new scheduling system that reduced delivery delays by 30%. Skilled in Agile methodologies and operational efficiency."

Overview

1
1
Certification
27
27
years of professional experience

Work History

Territory Manager Sales Trainer

General glass international
Springfield, MO
01.2020 - Current
  • Developed training programs for sales teams on product knowledge and sales techniques.
  • Facilitated workshops to enhance communication skills among sales representatives.
  • Conducted market analysis to identify trends and opportunities in territory sales.

Casual Mail Handler

United States Postal Service
Springfield, MO
10.2021 - 05.2024
  • Organized and distributed mail among departments within a corporation.
  • Received mail from postal workers, sorted by category for efficient delivery or pickup, and handed out individual pieces.
  • Sorted incoming mail for efficient distribution to appropriate routes.
  • Operated mail sorting machines to streamline processing tasks.
  • Loaded and unloaded mail containers onto delivery vehicles safely.

Certified Nursing Assistant

Missouri Veterans Home
01.2011 - 10.2021
  • Daily Living Support: Provided assistance with bathing, dressing, grooming, toileting, and personal hygiene to enhance patient comfort and dignity.
  • Vital Signs: Measure and record blood pressure, temperature, pulse, and respiration.
  • Assisted patients with safe transfers between beds and wheelchairs.: Transfer patients safely between beds and wheelchairs, and reposition bedridden individuals.
  • Served meals to patients and monitored their food intake.: Serve meals, help feed patients, and track food/fluid intake.
  • Observed and documented changes in patient health and reported to nursing staff.: Observe health changes or physical symptoms and report them to the nursing staff.
  • Maintained cleanliness and sanitation in patient areas to promote health.: Maintain clean, sanitized patient areas and change bed linens.

TSA Agent

Wyndham Resorts
Springfield, MT
01.2000 - 01.2011

Finalize sales by turning interested prospects or transferred leads into paying customers.Overcome objections by addressing customer concerns and explaining product value.Collect payment details safely and enter order information into the system.Meet or exceed daily, weekly, or monthly sales and conversion quotas.Follow closing scripts and adapt talking points to match customer needs.

  • Enforced safety protocols and regulations to ensure guest security.
  • Assisted travelers with inquiries regarding airport procedures and policies.

Education

High school diploma -

Northside High School
Warner Robins, GA

Skills

  • Sales training programs
  • Training development
  • Product knowledge
  • Sales presentations
  • Market analysis
  • Territory management
  • Customer relationship management
  • Customer engagement
  • Strategic planning
  • Time management
  • Team collaboration
  • Problem solving
  • Adaptability to change
  • Communication skills
  • Conflict resolution
  • Performance assessment

Certification

  • Certified DSP
  • Certified CPR
  • Certified Mandt
  • Certified Med Tech

Professional Summary

Compassionate direct support professional with 4+ years of experience providing personalized care to individuals with disabilities. Skilled in daily living support, behavior management, and fostering safe, independent community integration., Dedicated Residential Direct Support Professional with experience in providing compassionate, personalized care for individuals with disabilities in a residential setting. Expert in medication management, care documentation, and crisis intervention., Committed to promoting individual dignity and independence while bringing empathy and strong problem-solving skills to support individuals with disabilities in residential or day programs.

Timeline

Casual Mail Handler

United States Postal Service
10.2021 - 05.2024

Territory Manager Sales Trainer

General glass international
01.2020 - Current

Certified Nursing Assistant

Missouri Veterans Home
01.2011 - 10.2021

TSA Agent

Wyndham Resorts
01.2000 - 01.2011

High school diploma -

Northside High School
Amanda Sparks