Amanda Stallings
Show Low,AZ
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions. Creative problem-solver versed in customer service.
Overview
15
15
years of professional experience
Work History
Cashier
Ace Hardware
01.2024 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Master Groomer
Pupcuts Mobile Dog Grooming
12.2018 - 04.2020
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
Merchandise Manager
Dollar Tree
09.2012 - 05.2014
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Streamlined the buying process for increased efficiency and profitability with strategic vendor negotiations.
- Maximized gross margin dollars through optimal assortment planning and cost management.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
Insurance Agent
State Farm
02.2011 - 09.2012
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Pharmacy Technician
Kroger
12.2008 - 02.2011
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Education
No Degree - Psychology
Arkansas State University - Beebe
Beebe, ARHigh School Diploma -
North Little Rock High School
North Little Rock, AR05.2008
Skills
- Cash Register Operation
- Cash Handling
- Payment Processing
- Customer Service
- Organizational Abilities
- Retail Merchandising
- Staff Training
- Daily Reporting
- Time Management Skills
- Conflict Resolution
- Merchandise Restocking
- Staff Mentoring
Timeline
Cashier
Ace Hardware
01.2024 - Current
Master Groomer
Pupcuts Mobile Dog Grooming
12.2018 - 04.2020
Merchandise Manager
Dollar Tree
09.2012 - 05.2014
Insurance Agent
State Farm
02.2011 - 09.2012
Pharmacy Technician
Kroger
12.2008 - 02.2011
No Degree - Psychology
Arkansas State University - Beebe
High School Diploma -
North Little Rock High School