Summary
Overview
Work History
Education
Skills
Timeline
Generic
Andry Mejia Colmenarez

Andry Mejia Colmenarez

Reno,NV

Summary

I'm a professional, Self-motivated individual with sales and customer service expertise.

Hard-working receptionist with over 5 years working in the public sector.

Overview

5
5
years of professional experience

Work History

Cashier

Victoria Secret
11.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Upsold additional products and services to customers, increasing revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Cashier

Zara Clothing Store
11.2016 - 05.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Upsold additional products and services to customers, increasing revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.

Education

No Degree - Accounting And Business Management

Universidad De Carabobo
Venezuela
05.2017

High School Diploma -

Unidad Educativa Cesar Renginfo
Venezuela
07.2016

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Refunds and exchanges
  • Issue Resolution
  • Complex Problem-Solving
  • Merchandise Restocking
  • Cash Drawer Balancing
  • Payment Collection
  • Staff Training
  • Refund handling
  • POS system operations
  • POS Systems
  • Guest inquiries
  • ID Verification
  • Inventory Management
  • Currency counting
  • Inventory Control
  • Order Packaging
  • Decision Making Aptitude
  • Sales expertise
  • Daily Reporting
  • Retail Merchandising
  • Product Recommendations
  • Drawer balancing
  • Returns processing
  • Point of sale operation
  • Purchase assistance
  • Point-of-sale system operation
  • Order Verification
  • Promotions and Discounts Understanding
  • Reports and documents
  • Point of Sale proficiency
  • Records Maintenance
  • Fraud Prevention Awareness
  • Loss Prevention
  • Identification checks
  • Loyalty Program Promotion
  • Staff Mentoring
  • Proficient in [Software]
  • Payment posting
  • Regulatory Compliance
  • Sales Techniques Mastery
  • Liquor regulations and compliance
  • Report Preparation
  • Expense Tracking
  • Liquor Law Compliance
  • Spirit, wine, and beer expertise
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Relationship Building
  • Basic Mathematics
  • Cash Register Operations
  • Team Leadership
  • Customer Transactions
  • Inventory Stocking
  • Work Task Prioritization
  • Analytical Thinking
  • Employee Training
  • Store merchandise stocking
  • Training and mentoring
  • Microsoft Office
  • Coin and Currency Counting
  • Service Minded
  • Product Scanning
  • Policies and Procedures
  • Retail Operations
  • Return and Exchange Processing
  • Social Perception
  • Credits and Refunds
  • Price Identification
  • Upselling
  • Total Payment Calculation

Timeline

Cashier

Victoria Secret
11.2021 - 05.2022

Cashier

Zara Clothing Store
11.2016 - 05.2017

No Degree - Accounting And Business Management

Universidad De Carabobo

High School Diploma -

Unidad Educativa Cesar Renginfo

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Andry Mejia Colmenarez