Proven achiever with a history at California Department of Food and Agriculture, adept in multitasking and strong organizational skills. Excelled in streamlining operations and enhancing customer satisfaction, demonstrating exceptional adaptability and professional telephone etiquette. Achieved significant improvements in efficiency and productivity, embodying a results-driven approach with a blend of hard and soft skills.
Overview
13
13
years of professional experience
Work History
Office Technician
California Department Of Food And Agriculture
06.2023 - Current
Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
Restocked supplies and submitted purchase orders to maintain stock levels.
Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
Managed front desk operations, providing exceptional customer service to clients and visitors.
Streamlined workflow processes for increased productivity with attention to detail in task prioritization and delegation.
Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
Input, analyzed and reported on data covering all aspects of procurement operations.
Gym Owner
Recinos Academy
10.2011 - 03.2023
Streamlined administrative tasks such as billing processes and record keeping to improve efficiency within the business operations.
Improved gym membership retention by developing and implementing personalized fitness programs for clients.
Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
Evaluated member feedback on gym facilities and services to make continuous improvements in response to their needs.
Expanded gym''s service offerings into specialized areas such as health coaching, nutrition consultations and targeted fitness programs catering diverse clientele needs.
Server/Bartendar
Cattleman's Steakhouse
09.2017 - 07.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Associate of Science - Personal Training
Bryan College
Rancho Cordova, CA
Skills
Strong organizational skills
Multitasking efficiency
Professional telephone etiquette
File Organization
Timeline
Office Technician
California Department Of Food And Agriculture
06.2023 - Current
Server/Bartendar
Cattleman's Steakhouse
09.2017 - 07.2020
Gym Owner
Recinos Academy
10.2011 - 03.2023
Associate of Science - Personal Training
Bryan College
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