Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
Work History
Bend Derma Spa
Bend Dermatology
06.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team enviroment.
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Used AMD/Phreesia to schedule appointments.
Realtor
Ninebark Realty
03.2021 - Current
Helped create a high Producing team by giving the best experience and professionalism throughout the processes of buying or selling a home
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Commercial Cleaner
Joni's Construction Clean Up
08.2019 - 05.2024
Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
Office Assistant
HR Essentials
05.2016 - 10.2019
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Central Or Community College
01.2017
High School -
Bend Senior High School
01.2013
Skills
Organizational skills
Teamwork and collaboration
Communicative
Honest
Passionate worker
Customer service
Flexible and adaptable
Dependable and responsible
Multitasking
Friendly, positive attitude
Contacts
Joni Shellhamer, Windermere/ Construction Cleanup, 541-410-5569