Carmen Hancock
Dallas,TX
Summary
Led initiatives in medical spa sector to drive performance and enhance client satisfaction. Cultivated strong relationships within non-profit organizations, resulting in chairmanship opportunities. Acknowledged for maintaining high standards of integrity and fostering teamwork. Achieved top honors at National Laser Technology School, graduating in December 2024.
Overview
28
28
years of professional experience
Work History
Spa Coordinator / Laser Technician
Something About Skin
Dallas, TX
02.2025 - Current
- Greet and check clients in and out while ensuring a seamless, welcoming experience
- Prepare clients for treatments and educate them on services and post-care
- Coordinate scheduling and support daily spa operations
- Maintain a clean, organized, and compliant treatment environment
- Assist with marketing outreach, client communications, and promotions
- Full-service medical spa offering advanced laser and traditional skincare treatments.
T3 Commercial
Dallas, TX
03.2017 - 05.2020
- Assisted the President with the on-going task of managprgrhrties.
- Engaged in the recruitment of new tenants for vacant propertyypress Waters.
- Responsible for repairs and maintenance for several tenants.
- Assigned with keeping informatioarorganized.
- A Commercial Real Estate Firm that is under the umbrella of the family owned and operated commercial real estate company, Crow-Billingsley Investment Company.
- Activities, Dallas, TX
- Philanthropy
- On-Going
- Have been afforded the opportunity to chair numerous high-profile nonprofit charities in the Dallas area.
- About Skin, Dallas
- - Crow Museum of Asian Art - Jade Ball.
Ebby Halliday Real Estate
Dallas, TX
10.2001 - 04.2002
- Assisted home buyers in navigating the market.
- Held open houses for numerous agents.
- = - Successfully interacted with team of experts.
- Known for leveraging interpersonal skills.
- The premiere Real Estate Agency in North Texas. Ebby Halliday has been the number one agency in the North Texas Market for the past several years.
- Emmitt Smith Celebrity Invitational.
- Art from the Heart.
- Ally's Wish.
- The women’s council The writer’s garden.
- Dallas Children’s Theater The girls party
Page Parkes Modeling Agency
South Beach, FL
10.1997 - 12.1999
- Voted TOP Model in the United States at age 12.
- Modeled in Dallas, New York, London, and South Beach.
- Participated in numerous casting calls and print assignments.
- The Page Parkes center of modeling has been highly acclaimed throughout the world as being the best in the modeling industry.
Education
Business Management
University of Miami
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National Laser Technology Institute
12.2024
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Institute of Real Estate Management
Dallas, TX08.2020
Associate Degree - Business Management
Brookhaven College
01.2001
Business Management & Fashion Design
Texas Christian University
South Beach01.1997
Skills
- Customer service
- Organizational growth
- Commitment to quality and service
- Health and safety
- Client satisfaction
- Advanced interpersonal skills
- Appointment scheduling
- Guest relations
- Scheduling
- Appointment setting
- Perform well in high-demand, fast-paced environments
- Customer friendly
- Communication skills
- Health and safety regulations
- Schedule coordination
- Attention to detail
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- Excellent communication
- Organizational skills
Timeline
Spa Coordinator / Laser Technician
Something About Skin
02.2025 - Current
T3 Commercial
03.2017 - 05.2020
Ebby Halliday Real Estate
10.2001 - 04.2002
Page Parkes Modeling Agency
10.1997 - 12.1999
Business Management
University of Miami
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National Laser Technology Institute
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Institute of Real Estate Management
Associate Degree - Business Management
Brookhaven College
Business Management & Fashion Design
Texas Christian University