Dalia Betancourt
Hialeah
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Harmony Laser Med Spa
Office Clerks
Doral
02.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Companion Caregiver
Private Care
Miami
01.2021 - 03.2023
- Assisted clients with daily living activities and personal care needs.
- Provided companionship through engaging conversations and recreational activities.
- Developed meaningful relationships to enhance client emotional well-being.
Harbor Freight
Customer Service Rep
Miami
03.2020 - 12.2021
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Prestige Laser Med Spa
Health Net
Miami
06.2015 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Some College (No Degree) - English Language
Miami Dade College
Miami, FL01-2008
High School Diploma -
Raul Cepero Bonilla
Cuba08-1995
Skills
- Customer service
- Client relations
- Proactive problem solving
- Time management
- Communication skills
- Creative solutioning
- Relationship building
- Multitasking Abilities
- Interpersonal communication
Languages
English
Professional
Spanish
Full Professional
Timeline
Harmony Laser Med Spa
Office Clerks
02.2023 - Current
Companion Caregiver
Private Care
01.2021 - 03.2023
Harbor Freight
Customer Service Rep
03.2020 - 12.2021
Prestige Laser Med Spa
Health Net
06.2015 - 01.2020
Some College (No Degree) - English Language
Miami Dade College
High School Diploma -
Raul Cepero Bonilla