Roxann O. Valdez
Houston
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Med Spa Coordinator
Aesthetic Center for Plastic Surgery
10.2024 - 03.2025
- Managed front desk operations, ensuring efficient check-in/check-out processes for all clients.
- Collaborated with Medical staff to ensure seamless delivery of treatments, resulting in positive client feedback.
- Monitored access of guests and escorted to treatment areas.
- Answered questions about spa, treatments offered and spa's amenities.
- Assisted in maintaining accurate financial records by tracking transactions and supporting budget planning efforts.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Grew repeat client base through effective marketing and customer service.
- Greeted spa guests warmly to create positive first impression of establishment.
Corporate Services Coordinator
Long View Systems
03.2013 - 04.2020
- Planning and executing company events.
- Assisted executives in scheduling meetings, organizing travel arrangements, and preparing documents for various business initiatives.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful company events such as team-building retreats or holiday events.
- Managed contract and price negotiations with office vendors and service providers.
- Entered invoice into accounting software for payment.
- Managed office inventory levels to maintain adequate supplies while minimizing costs through meticulous tracking and budgeting practices.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated cross-departmental communication to streamline project workflows and enhance collaboration.
- Coordinated large-scale events, ensuring smooth execution and positive attendee feedback.
- Assisted in budget tracking and resource allocation, enhancing financial oversight of special projects.
- Collaborated across various departments as needed assisting with special projects or initiatives resulting in improved interdepartmental cooperation.
- Oversaw budget tracking and expense reporting, ensuring projects stayed within financial constraints.
- Collaborated with colleagues on special projects, ensuring successful completion within deadlines.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Education
High School Diploma -
South Houston High
South Houston, TX06-2011
Skills
- Customer service
- Organizational growth
- Commitment to quality and service
- Health and safety
- Client satisfaction
- Client relations
- Scheduling
- Policy enforcement
- Marketing
- Bilingual spanish/english
- Multi-task management
- Communication skills
- Coordination skills
- Health and safety understanding
Timeline
Med Spa Coordinator
Aesthetic Center for Plastic Surgery
10.2024 - 03.2025
Corporate Services Coordinator
Long View Systems
03.2013 - 04.2020
High School Diploma -
South Houston High