Amanda Steele
Caretaking And Home Management
Phoenix,AZ
Summary
Dedicated stay-at-home mother of four, with a strong university background in biological sciences. Has several years of experience in multitasking, problem-solving, and decision making, while balancing the demands of being a parent, student, and managing a household. Highly effective interpersonal and communication skills, with a talent to create a safe and nurturing environment for children. Experiences as a mother has cultivated an ability to balance multiple responsibilities, manage time efficiently, and work well under pressure. Adaptable and quick learner, willing and eager to take on new challenges.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
Work History
Caregiver and House Manager
Home
Phoenix, AZ
12.2006 - Current
- Manage daily complex schedules of seven member household, and design them to have built-in flexibility
- Engage in long range planning and development
- Create budgets and maintain household operating expenses, continuing efficient use of financial resources
- Make executive decisions in high pressure environments while preserving calm and composure
- Execute careful and ongoing monitoring of multiple data points
- Employ creativity in problem resolution
- Delegate roles and responsibilities effectively
- Establish environment with strong sense of teamwork
Demonstrator Support
Stampin' Up!
Riverton, UT
03.2006 - 05.2007
- Provided friendly and professional customer service on inbound calls while also maintaining productivity, quality, and incident tracking
- Resolved demonstrator concerns with integrity and creativity
- Maintained comprehensive knowledge of demonstrator compensation plans, current products, sales promotions, and events
- Provided willing support for department and company special projects
Shipping Account Executive
Express 1 Shipping
Cottonwood Heights, UT
06.2005 - 03.2006
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
Admissions Assistant
Stevens-Henager
Murray, UT
06.2004 - 06.2005
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Developed and maintained business relationships with referring agencies to increase business opportunities.
Customer Service Representative
Convergys, DirecTV
Taylorsville, UT
05.2003 - 06.2004
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Recorded account information to open new customer accounts.
- Collected and analyzed customer information to prepare product or service reports.
Restaurant Hostess
Mimi's Cafe Restaurant
Murray, UT
04.2002 - 07.2003
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
Bachelor of Science - Biological Sciences (Neurobiology And Physiology)
Arizona State University
Tempe, AZ 01.2017 - Current
Skills
Self-motivation and initiative
Research and analysis
Writing and presentation
Creativity and innovation
Plan, coordinate, and execute events
Effective communication and negotiation
Acquire skills and knowledge quickly
Work in team environment
Adaptability and flexibility
Balance multiple responsibilities and meet deadlines
Timeline
Bachelor of Science - Biological Sciences (Neurobiology And Physiology)
Arizona State University
01.2017 - Current
Caregiver and House Manager
Home
12.2006 - Current
Demonstrator Support
Stampin' Up!
03.2006 - 05.2007
Shipping Account Executive
Express 1 Shipping
06.2005 - 03.2006
Admissions Assistant
Stevens-Henager
06.2004 - 06.2005
Customer Service Representative
Convergys, DirecTV
05.2003 - 06.2004
Restaurant Hostess
Mimi's Cafe Restaurant
04.2002 - 07.2003