Amanda Stein
Lafayette,CO
Summary
Administrative Medical Assistant with hands on clinical experience and a strong foundation in practice operations, workflow optimization, and patient experience. Promoted rapidly into expanded responsibilities supporting preventative, value-based care. Background includes frontline leadership, service quality management, and caregiving roles that strengthen communication, trust-building, and systems awareness.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Foundation Health Primary Care
Boulder, Colorado
05.2023 - Current
- Prepared patients for exams, performed phlebotomy, and built trust to support efficient clinic flow
- Managed end to end administrative workflows including intake, scheduling, and EHR documentation for preventative, value-based care
- Coordinated labs, referrals, and follow ups to close care gaps and ensure continuity across providers
- Applied clinical judgment to prioritize administrative and clinical tasks within dynamic care workflows
- Served as a consistent first and last point of contact, directly influencing patient experience and satisfaction
Guest Services Supervisor
University of Colorado Boulder Recreational Center
Boulder , CO
05.2021 - 05.2023
- Supervised frontline staff and daily operations in a high volume, customer facing environment
- Trained and supported team members to maintain operational standards
- Coordinated schedules and workflows to ensure consistent service delivery
- Supported service quality, issue resolution, and escalation management
Caregiver/Private Nanny
Private Client
Conifer and Boulder, Colorado
03.2020 - 05.2023
- Provided individualized care aligned with daily routines, safety needs, and developmental goals
- Built trust with families through reliable, discreet, and compassionate support
- Supported physical, emotional, and behavioral well being in home and community settings
- Communicated proactively with parents regarding schedules, needs, and progress
Waitress
Cutthroat Cafe
Bailey, Colorado
05.2017 - 08.2019
Education
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder
Boulder, CO05-2023
Skills
- Clinical Workflow Optimization
- Quality Improvement Support
- Patient Experience & Engagement
- Care Coordination & Follow-Up Management
- Clinical Documentation & Compliance (HIPAA)
- Electronic Health Records (EHR)
- Team Supervision & Frontline Leadership
References
- Susan Emerson, PA-C 978.729.3994
- Nathalie Dahouas, DAHM, LAc 740.258.3192
- Leila Rankin, PA-C 303.746.3564
- Erika Shepard, NP 814.602.1201 FNP-C
Timeline
Medical Assistant
Foundation Health Primary Care
05.2023 - Current
Guest Services Supervisor
University of Colorado Boulder Recreational Center
05.2021 - 05.2023
Caregiver/Private Nanny
Private Client
03.2020 - 05.2023
Waitress
Cutthroat Cafe
05.2017 - 08.2019
Bachelor of Science - Integrative Physiology
University of Colorado At Boulder