Amanda Stewart
Miami
Summary
Organized and motivated professional with proven time management and organizational skills. Demonstrates strong work ethic and adaptability in diverse environments. Excels in independent work and quickly acquires new skills. Exceptional interpersonal abilities enhance team collaboration and communication.
Overview
6
6
years of professional experience
Work History
WAIVER SUPPORT COORDINATOR
Quality Connections Inc.
Palmetto Bay
07.2024 - Current
- Developed person-centered support plans in collaboration with individuals, families and interdisciplinary teams
- Participated in ongoing training and professional development related to Medicaid waiver programs, disability services and case management best practices
- Coordinated and managed Medicaid waiver services for individuals with developmental disabilities, ensuring compliance with federal and state guidelines.
- Advocated for client rights and access to appropriate services, promoting community integration and independence.
- QSI Licensure/Certification
OPS SR. HUMAN RESOURCES PROGRAM ANALYST: QSI ASSESSOR
Agency for Persons with Disabilities
Miami
05.2023 - 07.2024
- Ability to establish and maintain working relationships with consumers, families, providers and work assignments
- Knowledge of the QSI tool: history and use within APD; scoring and interpretation of QSI items
- Efficiency with prioritizing work assignments, communication within clinical workstream staff
- Mastery of computer-based systems, including (Microsoft Word, Excel, Power Point, Share Point) and APD software such as ABC, iConnect, and QSI online tool.
BARISTA
Starbucks
MIAMI
10.2021 - 01.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained clean and organized workspace, enabling coworkers to locate resources and products.
- Described menu items to customers and suggested products based on stated preferences.
- Supported highest standards of conduct and service to support company reputation.
- Managed the morning rush of customers daily with efficient, levelheaded customer service.
INFANT TODDLER TEACHER
Lillie C Evans Elementary School, United Way
Miami
11.2020 - 05.2021
- Build and maintain lesson plans
- Prep and serve breakfast, lunch or snack
- Ensure safety, and comfortability of teaching environment
DESK ASSISTANT
Florida International University, Everglades Hall
08.2020 - 10.2020
- Operates phone calls, and overseeing the safety of residents during covid 19
- Answers general questions concerning dorm hall
- Organizes paperwork according to residential area
- Ensures a welcoming and friendly environment for residents and other personnel
RESIDENT ASSISTANT
Florida International University, Lakeview
08.2019 - 05.2020
- South Dormitory
- Oversaw a population of campus students
- Planned and facilitated events to increase inclusivity
- Planned and implemented lesson plans to increase resident involvement
DESK ASSISTANT
Florida International University, Parkview Hall
10.2019 - 04.2020
- Operates phone calls, and overseeing the safety of residents
- Answers general questions concerning dorm hall
- Organizes paperwork according to residential area
CONCESSIONS OPERATIONS
Silverspot Cinema
06.2019 - 08.2019
- Ensures the safety of all food and items sold over the counter
- Maintain cleanliness with operating equipment and service areas
- Offering a hospitable attitude towards staff and customers
- Minor restocking of inventory, taking of customer orders, and exemplifying the business values
Education
Bachelor of Sociology - Social Welfare
Florida International University
Miami, FL04.2021
Skills
- Fully proficient in Microsoft Word and PowerPoint
- Active listening
- Reliable & trustworthy
- Basic proficiency in Microsoft Excel
- QSI Licensure/Certification
- Speedy and efficient
- HSI Adult First Aid , CPR AED, All Ages
- Attention to detail
- Quality assurance
Timeline
WAIVER SUPPORT COORDINATOR
Quality Connections Inc.
07.2024 - Current
OPS SR. HUMAN RESOURCES PROGRAM ANALYST: QSI ASSESSOR
Agency for Persons with Disabilities
05.2023 - 07.2024
BARISTA
Starbucks
10.2021 - 01.2023
INFANT TODDLER TEACHER
Lillie C Evans Elementary School, United Way
11.2020 - 05.2021
DESK ASSISTANT
Florida International University, Everglades Hall
08.2020 - 10.2020
DESK ASSISTANT
Florida International University, Parkview Hall
10.2019 - 04.2020
RESIDENT ASSISTANT
Florida International University, Lakeview
08.2019 - 05.2020
CONCESSIONS OPERATIONS
Silverspot Cinema
06.2019 - 08.2019
Bachelor of Sociology - Social Welfare
Florida International University
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