Lacey Tatro Keyser
Baltimore,MD
Summary
Dedicated to enhancing experience in working with diverse populations, including adults and children with varying needs, while striving to advance a career in the human services field. Committed to fostering positive relationships and providing tailored support that empowers individuals to achieve their goals. Eager to leverage skills in communication, empathy, and problem-solving to make a meaningful impact within the community. Passionate about continuous professional development and contributing to innovative solutions in human services.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Waiver Support Coordinator
Choices For You, Inc.
07.2022 - 09.2025
- Manage caseload of 40-50 clients
- Coordinate services for adults with disabilities who are on the HBCS waiver
- Visit clients in their homes, the community, and adult day programs
- Write annual support plans for every client and update yearly
- Ensure every client’s service needs are met
Crossover Social Worker
Office of the Public Defender
04.2018 - 01.2023
- Manage caseload of crossover youth (youth with both dependency and delinquency cases)
- Make appropriate referrals as soon as a need is identified
- Assist with transportation to appointments when needed
- Enroll youth in school and monitor grades and overall needs and progress
- Advocate for youth's wishes in both the dependency and delinquency realm
- Assist youth in successfully completing probation, diversion and Walker Plans
Certified Child Welfare Case Manager
Safe Children Coalition
03.2015 - 06.2022
- Maintain caseload of 20+ children and their families
- Create case plans and safety plans
- Participate in case staff meetings, judicial reviews, and family team meetings
- Encourage parents to engage in services and complete a case plan
- Collaborate and work closely with Manatee County CPS and MSO
Youth Navigator
Pinellas County Homeless Leadership Board
12.2017 - 04.2018
- Conduct SPDAT assessments with homeless youth and young adults
- Link homeless youth with services and service providers in the community
- Participate in local service provider meetings and provide agency updates
Rapid Response Team Case Manager
Rutland Mental Health
01.2015 - 02.2015
- Maintain caseload of 5–10 clients ages 5 to 18
- Service planning and coordination for clients and families
- Provide hospital diversion and wraparound services for children and families in crisis
- Provide on-call coverage weekly
Therapeutic Case Manager
Rutland Mental Health
08.2013 - 02.2015
- Maintain caseload of 15–22 clients ages 5 to 18
- Schedule and conduct 6-month and annual treatment plan updates
- Provide skill building and coordination for clients and families in home and community settings
- Facilitate Coordinated Service Plan meetings
Special Needs In-Home Consultant
Private Family
06.2012 - 07.2013
- Provide safe and nurturing environment for two children on the Autism Spectrum
- Implement and utilize behavior management system
- Teach and model prosocial behavior and social skills
- Provide opportunities for play and educational experiences
Special Needs In-Home Consultant
Private Family
01.2010 - 05.2012
- Transport children to and from school and scheduled activities
- Prepare meals and assist with homework
- Provide opportunities for play and educational experiences
Case Worker
North Shore ARC
01.2009 - 12.2009
- Maintain caseload of 130–140 clients with developmental and physical disabilities
- Schedule and conduct initial assessments to determine level of eligibility for new consumers
- Schedule and attend evaluations and quarterly reviews for all consumers on caseload
Direct Care Supervisor
The Home for Little Wanderers
07.2003 - 10.2008
- Facilitate therapeutic groups with special needs clients ages 13 to 18
- Create and implement new behavioral management system
- Supervise six residential counselors and one overnight supervisor
- Legally certified to dispense medication
- Attend weekly treatment team meetings, family meetings, and periodic reviews
Education
Master of Science - Family, Youth and Community Science
University of Florida
Gainesville, FL12-2025
Bachelor of Science - Social Work
Skidmore College
Saratoga Springs, NY01.2003
Skills
- Social Work
- Expertise in supporting individuals with developmental disabilities
- Case Management
- Data Collection
- Electronic medical records management
- Microsoft Excel
- Microsoft Word
- PowerPoint
Certification
Certified child welfare case manager
Timeline
Waiver Support Coordinator
Choices For You, Inc.
07.2022 - 09.2025
Crossover Social Worker
Office of the Public Defender
04.2018 - 01.2023
Youth Navigator
Pinellas County Homeless Leadership Board
12.2017 - 04.2018
Certified Child Welfare Case Manager
Safe Children Coalition
03.2015 - 06.2022
Rapid Response Team Case Manager
Rutland Mental Health
01.2015 - 02.2015
Therapeutic Case Manager
Rutland Mental Health
08.2013 - 02.2015
Special Needs In-Home Consultant
Private Family
06.2012 - 07.2013
Special Needs In-Home Consultant
Private Family
01.2010 - 05.2012
Case Worker
North Shore ARC
01.2009 - 12.2009
Direct Care Supervisor
The Home for Little Wanderers
07.2003 - 10.2008
Bachelor of Science - Social Work
Skidmore College
Master of Science - Family, Youth and Community Science
University of Florida
Platform Experience
- Windows
- Macintosh
Personal Information
- Title: Social Worker / Case Manager
- Visa Status: Authorized to work in the US for any employer.
- Work Permit: Authorized to work in the US for any employer.