AMANDA STOKES
Orange Park,FL
Summary
Visionary and transformational leader experienced in building high performing teams and managing large P&L Portfolios. Engaging, driven, strategic and humble director with a strong track record of success in talent development, operations, turn-around situations and building winning cultures.
Overview
22
22
years of professional experience
Work History
Director of Operations
Brinker International, Chili's Bar & Grill
Jacksonville, FL
02.2008 - 07.2021
- Steer and influence operations of 10 restaurants
- Champions brand standards
- Responsible for regional sales plan of over $30M annually
- Establishes and promotes area culture as well as systems and processes to build strong teams and retain key talent
- Leverages HR and recruiting resources to maintain a robust talent pipeline with a strong focus on succession planning
- Utilizes performance management tools for development, continuous improvement and corrective actions as needed
- Leverages available resources and supports cross-functional collaborations and shares best practices
- Member of the Elite Director Training and Development Team responsible for onboarding, training and retaining new Directors
- Plays a key leadership role in the market (beyond own area) that results in positive impact to key business, operational and human capital metrics
- Selected by WFF for the coveted Leaders Spotlight which included being featured in an article and hosting a Podcast
- Implemented successful region-wide program to help elevate, develop and promote women leaders
- Recipient of Director of the Quarter 8 times in the last 10 years and 5 Star Chairman's Club / Hawaiian Vacation Award winner
Managing Partner
Brinker International, Chili's Bar & Grill
Boynton Beach, FL
10.1999 - 02.2008
- Directly supervised 4-6 managers and 80 team members in several high-volume restaurants in South Florida
- Certified Training Restaurant that facilitated training for over 100 new managers
- Engaged in community outreach and public relations activities to promote business and give back
- Turned several struggling restaurants into brand leaders that still to this day remain high performers
- Promoted over 15 team members and 13 managers / General Managers into leadership positions that continue to grow with the brand
- Achieved top 5% results in the brand
Education
Kingsborough College of The City University of New York
Brooklyn, NYSkills
- Strategic Thinking and Planning
- Multimillion-dollar P&L Management
- Problem Anticipation and Resolution
- Performance Monitoring and Evaluation
- Visionary Leadership
- Excellent Communication and Presentation Skills
- Builds and Fosters Strong Culture
- Assembles and Cultivates High Performing Teams
- Diverse Market & Industry Knowledge
Timeline
Director of Operations
Brinker International, Chili's Bar & Grill
02.2008 - 07.2021
Managing Partner
Brinker International, Chili's Bar & Grill
10.1999 - 02.2008
Kingsborough College of The City University of New York
Volunteer Affiliations
Operation Enduring Warrior: Board Member 5/2020 - Present
Safe Animal Shelter: Board Chair 5/2016 - Present
Volunteer Affiliations
Operation Enduring Warrior: Board Member 5/2020 - Present
Safe Animal Shelter: Board Chair 5/2016 - Present
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