Amanda Strickland
Elk Park,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Reimbursement Specialist with exemplary analyzation and negotiation abilities. Highly skilled in customer service and coverage evaluation. Specializing in Medicare insurance claims with a well-established knowledge of the general industry.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Reimbursement Specialist
CareMetx
12.2021 - Current
- Advanced internal communication channels by sharing best practices among colleagues, fostering an environment of continuous learning and improvement.
- Contributed to increased team productivity by consistently meeting or exceeding individual processing goals.
- Coordinated with insurance providers to verify customer's policy benefits in relation to claims.
- Contributed towards a smooth functioning work environment by offering assistance when needed while maintaining a pleasant demeanor.
- Stayed current with industry updates and changes in reimbursement policies by attending seminars and workshops, ensuring knowledge was uptodate.
- Maintained strict confidentiality regarding sensitive patient information, adhering to HIPAA regulations at all times.
- Ensured accurate input of diagnostic codes into the system which led to reduced errors in claim submission.
Personal Care Attendant
Self Employed
03.2013 - 12.2021
- Assist Individual with medications and organizing medications for daily intake
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored vital signs regularly, promptly reporting any concerns or changes in the client''s condition to healthcare providers.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assist the individual with shopping needs required to maintain the household
- Completes other duties as needed.
- Transported individuals to events and activities, medical appointments, and shopping trips.
LPN
O'Berry Neuro-Medical Center
09.2009 - 03.2012
- Assisted MR individuals with their ADL'S
- Administered medications and wound care
- Assisted doctor with routine exams
- Provided Trach care and suctioning
- Assisted with lab work and urine samples
- Administered medications via G and J tube as well as feedings through the tubes.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
LPN
Johnson City Pediatrics
09.2008 - 07.2009
- Helped children maintain a healthy life by checking their height, weight, blood pressure, temperature, pulse, and respirations
- Assisted with the lab by drawing blood sugars, completed blood counts and getting urine samples
- I gave immunizations, scheduled tests, and admissions for the children
- Assisted doctor with routine exams and answered phone calls daily.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
Office Assistant
Orange Blossom Tree and Landscaping
07.2007 - 08.2008
- Answered incoming calls, scheduled appointments, completed payroll, organized office and performed other duties as needed.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
LPN
ETSU Physicians
10.2006 - 06.2007
- Helped children maintain a healthy life by checking their height, weight, blood pressure, temperature, pulse, and respirations
- Assisted with EKG's, catherizations, immunizations, and blood sugars
- Scheduled tests, admissions, answered phones, and assisted doctors with routine exams.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
Home Caregiver
Home Health
02.2005 - 10.2005
- Provided personal care to patient who was diagnosed with colorectal cancer in February of 2005
- I assisted the patient with doctor visits, chemotherapy, radiation, treatment of radiation burns, and changing of a colostomy bag
- Assisted patient with all activities of daily living during this time.
Hab-Tech
Alpha Omega Healthcare
08.2004 - 02.2005
- Assisted patient who was diagnosed with Autism in activities of daily living, developmental tasks, and social interaction.
Teacher
Little Angels Daycare
05.2002 - 04.2004
- Provided a structure environment to children between the ages of six months and five years through supervision of learning instruction, social interaction, meal time, and hygiene needs.
Education
LPN -
Tennessee Technology Center
Elizabethton, TN01.2006
Wilkes Community College
Wilkesboro, NC01.2018
General -
Cloudland High School
Roan Mtn, TN01.2002
Skills
- HIPAA Compliance
- Microsoft Office
- Insurance Verification
- Medicare knowledge
- Client Service
- Healthcare Industry
- Clerical writing
- Eligibility Verification
- Customer Service
- Team Collaboration
- Decision-Making
- Relationship Building
- General accounting
- Paperwork and documentation
- Records Research
- Word Processing
- Claims Processing
Activities And Affiliations
National Technical Honor Society
Certification
- Licensed LPN-2006 to Current
Timeline
Reimbursement Specialist
CareMetx
12.2021 - Current
Personal Care Attendant
Self Employed
03.2013 - 12.2021
LPN
O'Berry Neuro-Medical Center
09.2009 - 03.2012
LPN
Johnson City Pediatrics
09.2008 - 07.2009
Office Assistant
Orange Blossom Tree and Landscaping
07.2007 - 08.2008
LPN
ETSU Physicians
10.2006 - 06.2007
Home Caregiver
Home Health
02.2005 - 10.2005
Hab-Tech
Alpha Omega Healthcare
08.2004 - 02.2005
Teacher
Little Angels Daycare
05.2002 - 04.2004
LPN -
Tennessee Technology Center
Wilkes Community College
General -
Cloudland High School