Amanda Strickland
Grand Junction,CO
Summary
Hardworking and competent office manager with extensive knowledge in customer service and employee relations. Punctual and professional, driven to perform successfully in solitary role or as part of team
Overview
13
13
years of professional experience
Work History
Office Manager
MCC Drug And Alcohol Screening
Grand Junction, CO
08.2018 - Current
- Answer phone calls and emails to provide client information, including drug test results and other correspondence
- Provided secretarial and office management support while building cooperative working relationships with clients all over the state
- Drug and paternity test technician
- Worked closely with DOT regulated clients regarding the random drug testing consortium and the FMCSA Clearinghouse
- Train new employees on the eScreen/Formfox collections and Test Vault database
- Perform employee reviews.
Receptionist
Western Medical Associates
Grand Junction, CO
12.2016 - 08.2017
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Checking patient insurance
- Working closely with medical staff regarding patient cases.
Quality Specialist
Greene Tweed
Houston, TX
07.2011 - 08.2011
- Process 3-step engineer change requests to drawings while paying great attention to detail
- Update and file Inspection Data Sheets
- Revise and update training records.
Education
Health Sciences -
Colorado Mesa University
Grand Junction, CONursing -
Odessa College
Odessa, TXHigh School Diploma -
Permian High School
Odessa, TX05.1999
Skills
- 10 years customer service
- Strong typing skills over 60 WPM
- Management experience
- Many years of reception and data entry
- Great work ethic, communication and multi-tasking skills
- Detail oriented
Timeline
Office Manager
MCC Drug And Alcohol Screening
08.2018 - Current
Receptionist
Western Medical Associates
12.2016 - 08.2017
Quality Specialist
Greene Tweed
07.2011 - 08.2011
Health Sciences -
Colorado Mesa University
Nursing -
Odessa College
High School Diploma -
Permian High School