Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amanda Sullivan

North Royalton

Summary

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

20
20
years of professional experience

Work History

Senior Provider Administrative Assistant

Rainbow Babies And Children's Hospital
11.2022 - Current
  • Provide high level administrative support to the chief, managing calendars, scheduling meetings, and coordinating travel arrangements.
  • Supported recruitment processes, scheduling interviews and travel accomodations while communicating with applicants to improve hiring timelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Pediatric Endoscopy Technician

Rainbow Babies And Children's Hospital
01.2020 - 11.2022
  • Operated endoscopic equipment, ensuring adherence to safety protocols and infection control standards.
  • Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
  • Monitored patient vitals during procedures, providing timely updates to medical staff for optimal care.
  • Trained new technicians on equipment handling, safety practices, and procedural protocols for effective team integration.

Interim Supervisor, Pediatric Endoscopy and HLD

Rainbow Babies And Children's Hospital
05.2022 - 08.2022
  • Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
  • Implemented process improvements that enhanced productivity and reduced operational delays.
  • Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted operations.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Managed and approved employee time cards to ensure reliability and productivity within the team.
  • Maintained daily OR schedule changes and monthly call schedules which increased patient care in a timely manner.


Patient Care Assistant/Nursing Unit Secretary

Rainbow Babies And Children's Hospital
11.2014 - 01.2020
  • Provided compassionate patient care, ensuring comfort and support during daily activities.
  • Assisted nursing staff with routine medical procedures, enhancing workflow efficiency.
  • Monitored vital signs and reported changes to healthcare team, improving patient safety.
  • Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.

Patient Care Assistant

Southwest General Health Center
07.2011 - 11.2014
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Educated patients and families on health management and available resources.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Patient Care Nursing Assistant

Rainbow Babies And Children's Hospital
10.2005 - 07.2011
  • Provided compassionate care and support to patients during daily activities and medical procedures.
  • Monitored patient vital signs, reporting changes to nursing staff for timely interventions.
  • Trained new staff in patient care protocols, ensuring adherence to best practices and safety standards.
  • Implemented infection control measures, contributing to a safe healthcare environment for patients and staff.
  • Participated in quality improvement initiatives, identifying areas for enhancement in patient care delivery.

Education

High School Diploma -

Cleveland Central Catholic
Cleveland

Skills

  • Customer service
  • Office administration
  • Time management
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Multitasking

Accomplishments

PCA of the Year Award Recipient

Above and Beyond Award Recipient

Member of Sunshine Committee

Timeline

Senior Provider Administrative Assistant

Rainbow Babies And Children's Hospital
11.2022 - Current

Interim Supervisor, Pediatric Endoscopy and HLD

Rainbow Babies And Children's Hospital
05.2022 - 08.2022

Pediatric Endoscopy Technician

Rainbow Babies And Children's Hospital
01.2020 - 11.2022

Patient Care Assistant/Nursing Unit Secretary

Rainbow Babies And Children's Hospital
11.2014 - 01.2020

Patient Care Assistant

Southwest General Health Center
07.2011 - 11.2014

Patient Care Nursing Assistant

Rainbow Babies And Children's Hospital
10.2005 - 07.2011

High School Diploma -

Cleveland Central Catholic