Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Online Personal Shopper
Walmart
Spokane Valley, Washington
10.2024 - 09.2026
Utilized Walmart's online shopping platform for efficient product selection and management.
Assisted customers in selecting products based on preferences and needs.
Provided exceptional customer service by addressing inquiries and resolving issues.
Greeted customers to provide friendly assistance and enhance their shopping experience. and provided excellent customer service.
Collaborated with team members to ensure timely order fulfillment and delivery.
Maintained accurate inventory records to support effective shopping experiences.
Bagged groceries with attention to detail to ensure product integrity. to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Quality Assurance Manager
Robinson Windword
Airway Heights, Washington
09.2021 - 10.2024
Developed and implemented quality assurance policies and procedures.
Managed quality assurance processes to ensure compliance with industry standards.
Developed and implemented testing protocols for new product releases.
Conducted regular audits to assess adherence to quality benchmarks.
Trained team members on quality control procedures and best practices.
Analyzed customer feedback to identify areas for product improvement.
Maintained documentation of quality assurance activities and findings.
Trimmer
Redbird
Spokane Valley, USA
06.2019 - 09.2021
Checked paperwork and maintained logs to ensure accurate record-keeping and compliance.
I trim and analyze marijuana to make sure it keeps up with needs and upcoming standards.
Maintained a clean and organized work area to promote safety and efficiency.
I check off paperwork and keep track of logs.
I interacted with coworkers as a team to achieve a common goal.
Assisted various departments during busy periods to ensure smooth operations., harvest and other departments throughout my facility.
Education
High school or equivalent - Early childhood education
Central valley highschool
Spokane Valley, WA
Skills
Order fulfillment
Product sourcing
Inventory management
Quality control
Process improvement
Customer service
Customer engagement
Product recommendations
Product picking
Attention to detail
Team collaboration
Problem solving
Organizational Skills
Effective communication
Compliance standards
Student engagement
Certification
Driver's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Online Personal Shopper
Walmart
10.2024 - 09.2026
Quality Assurance Manager
Robinson Windword
09.2021 - 10.2024
Trimmer
Redbird
06.2019 - 09.2021
High school or equivalent - Early childhood education