Amanda Swart
Antelope,CA
Summary
Adept at field operations and professional communication, I enhanced safety and efficiency at SIA Solutions, exceeding client expectations. My ability to manage complex tasks and mentor new hires, coupled with expertise in data collection and workplace safety, led to significant productivity increases and zero accidents, fostering strong client and team relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Field Technician
SIA Solutions
04.2023 - Current
- Worked with diverse types of weather and ground conditions.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Calibrated new and existing equipment for optimal performance.
- Tested systems, noting issues and completing preventive maintenance.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Kept detailed records of field measurements and data.
- Collaborated with other field technicians to resolve complex technical issues.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Utilized safety practices with no complaints or accidents.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
Professional Pet Stylist
Pampered Pets Grooming Salon
03.2023 - 03.2024
- Promoted additional services such as teeth cleaning or nail trimming, resulting in increased revenue for the salon.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
- Mentored junior stylists, providing guidance on grooming techniques and customer service skills.
- Contributed to the creation of marketing materials highlighting the salon''s services and successes within the community.
- Monitored animals for behavioral problems and signs of health issues.
Education
High School Diploma -
Center High School
Antelope, CA01-2009
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
Certification
- OSHA Safety Certification - Occupational Safety and Health Administration.
- CPR/AED Certification
- First Aid Certification
- HAZWOPER Certification
Timeline
Field Technician
SIA Solutions
04.2023 - Current
Professional Pet Stylist
Pampered Pets Grooming Salon
03.2023 - 03.2024
High School Diploma -
Center High School
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