Amanda TAbor
Harrah's Cherokee Casino Resort
Bryson City,NC
18
years of professional experience
Detail-oriented professional with extensive experience in housekeeping. Expertise in staff training, problem-solving, and task delegation, contributing to a safe and organized work environment. Committed to enhancing operational efficiency and guest satisfaction.
Work History
Laundry Attendant
4 Years 10 Months- Sorted, washed, dried, and folded items according to established protocols.
- Operated industrial laundry equipment to ensure efficient processing of linens and garments.
- Inspected finished products for quality assurance and addressed issues promptly.
- Maintained cleanliness and organization within laundry facility to promote a safe work environment.
Houseperson
4 Years 5 Months- Maintained cleanliness and organization in public areas, ensuring guest satisfaction.
- Assisted housekeeping teams by restocking supplies and linens.
- Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
- Removed dirty linens, towels and trash from previously occupied hotel rooms.
- Deliver things to the guests as they requested them.
Assistant Manager
4 Years 4 Months- Managed daily operations, ensuring efficient workflow and high-quality customer service.
- Order inventory stock and supplies needed for the business, rotate and store all inventory and record and track the use of such inventory
- Reviewing applications, interviewing and testing of potential employees. Hire and process new employees.
- Service, maintenance and operate digital projectors and other associated equipment properly
- Service, maintain and operate digital projectors and other associated equipment properly.
Room Attendant
2 Years 3 Months- Maintained cleanliness and organization of guest rooms to ensure high standards of hospitality.
- Trained new staff on cleaning procedures, safety protocols, and customer service expectations.
- Collaborated with housekeeping team to streamline workflow and enhance operational efficiency.
- Implemented time-saving techniques that improved room turnover rates without compromising quality.
Cashier
2 Years 6 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Trained new cashiers on register operations and customer service best practices.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
Education
High School Diploma
Skills
Customer service
Staff training
Dependability
Workload management
Quality assurance
Time management
Timeline
Laundry Attendant
Harrah's Cherokee Casino Resort
10.2021 - CurrentRead More
Houseperson
Harrah's Cherokee Casino Resort
05.2017 - 10.2021Read More
Assistant Manager
Cherokee Phoenix Theatre
01.2013 - 05.2017Read More
Room Attendant
Harrah's Cherokee Casino Resort
10.2010 - 01.2013Read More
Cashier
Ingles Supermarket
04.2008 - 10.2010Read More
Swain County High
High School Diploma
Read More