Amanda Tardiff
Warren
Summary
Dynamic professional with extensive experience at Walmart, excelling in team leadership and customer service. Proven ability to enhance sales through effective merchandising and training. Skilled in cash handling and problem-solving, consistently delivering exceptional customer experiences and fostering loyalty. Recognized for improving team efficiency and driving operational success in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Service Desk Associate
Walmart
Thomaston
12.2025 - Current
- Created user accounts to facilitate access to essential resources and services for users.
- Maintained up-to-date knowledge of Walmart policies and product offerings to enhance customer support.
- Executed cash register transactions with accuracy, ensuring compliance with money handling procedures.
- Adhered to established company policies regarding money handling procedures.
Entertainment Team Lead
Walmart
Thomaston
07.2024 - 12.2025
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Coordinated inventory management to align stock levels with customer demand.
- Managed daily operations and coordinated team workflow to maintain efficiency in fast-paced retail environment.
- Trained new employees on store policies and operational procedures to enhance onboarding experience.
Front End Team Lead
Walmart
Thomaston
10.2023 - 07.2025
- Coordinated schedules and managed staff performance, enhancing team efficiency and sales.
- Led front-end team at Walmart, fostering collaboration and ensuring timely, consistent customer service.
- Spearheaded front-end operations, improving team productivity and delivering exceptional customer experiences.
- Oversee front-end operations, ensuring smooth customer experiences and increased transaction speed.
- Resolve customer issues promptly, maintaining high satisfaction and loyalty.
- Monitor and analyze sales data, identifying trends and driving actionable improvements.
- Assisted customers with apparel selections, driving sales growth and improving customer satisfaction.
- Provided personalized service to enhance shopping experience, leading to increased repeat business.
- Collaborated with team to maintain organized displays, ensuring a visually appealing store environment.
- Handled photo machine operations, delivering high-quality customer products.
Entertainment Associate
Walmart
06.2023 - 10.2023
Apparel Associate
Walmart
01.2023 - 06.2023
Stay at Home Mother
Household/Family
Rockport
11.2016 - 01.2023
- Provided homeschooling for two children, fostering academic and personal growth.
- Implemented effective homeschooling curriculum, resulting in significant academic progress and well-rounded development for two children.
- Coordinated daily schedules and family activities, ensuring efficient household management and support for educational needs.
- Organized and scheduled family trips, creating memorable experiences for all participants.
- Planned and organized events for military families, fostering stronger community connections.
- Participated in community initiatives like Toys for Tots, supporting local causes.
- Assisted local fishermen with net repairs, improving their efficiency and productivity.
Guest Advocate
Target
Biddeford
07.2016 - 10.2016
- Delivered exceptional service that contributed to positive guest feedback.
- Guided guests through store card applications to boost card usage and foster customer loyalty.
- Provided detailed information and directions, improving guest satisfaction.
- Greeted and assisted visitors to enhance customer experience and increase retention.
- Restocked items efficiently, ensuring availability and reducing wait times.
Cashier
Hannaford
Rockland
03.2015 - 02.2016
- Facilitated customer purchases and item location, improving shopping experience.
- Resolved customer inquiries and concerns, ensuring satisfaction with store policies.
- Verified IDs for alcohol and tobacco sales, maintaining compliance with regulations.
- Handled front desk tasks including cashing checks, selling lottery tickets, and managing money orders.
- Priced and tagged merchandise efficiently for sales floor presentation, ensuring accurate inventory tracking.
- Built strong customer relationships through effective engagement, enhancing customer loyalty.
- Maintained professionalism and composure during high-stress situations, resolving issues promptly.
- Supported customers in store card applications, offering comprehensive information and assistance.
Sales Associate and Stock Associate
JCPenney
Rockland
10.2015 - 01.2016
Education
High school diploma -
Skills
- Incident management
- Technical troubleshooting
- Customer service
- Service documentation
- Problem-solving
- Multitasking
- Time management
- Fast learner
- Effective communication
- Training and development
- Team leadership
- Empathy and patience
Timeline
Service Desk Associate
Walmart
12.2025 - Current
Entertainment Team Lead
Walmart
07.2024 - 12.2025
Front End Team Lead
Walmart
10.2023 - 07.2025
Entertainment Associate
Walmart
06.2023 - 10.2023
Apparel Associate
Walmart
01.2023 - 06.2023
Stay at Home Mother
Household/Family
11.2016 - 01.2023
Guest Advocate
Target
07.2016 - 10.2016
Sales Associate and Stock Associate
JCPenney
10.2015 - 01.2016
Cashier
Hannaford
03.2015 - 02.2016