Summary
Overview
Work History
Education
Skills
Timeline
Generic
Amanda Tascone

Amanda Tascone

Appomattox ,VA

Summary

I have been working since I was young, starting in customer service and working at a front desk. I love people and love to make others feel welcome and happy. I have been at my current position as not only the Front Desk Receptionist but also the Medical Records and Central Supply Director at Guggenheimer Health and Rehab for almost 3 years. I have experience in the medical field and have learned so much to which has helped me grow. I work very well under stressful or high paced situations, work very well with others and love to learn. I have almost 9 years of customer service experience, cash handling experience and I very much enjoy people, I strive to help others.

Overview

8
8
years of professional experience

Work History

Medical Records and Medical Supply Director

Guggenheimer Health and Rehab
12.2022 - Current

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  • Directed the organization and management of medical records, ensuring compliance with healthcare regulations.
  • Daily scanning of medical records for entire facility and business office
  • Working alongside patient’s families to ensure proper care
  • Manage financial transactions
  • Stocking all floors with medical supplies along with ordering supplies weekly.
  • Answering phones and customer service
  • Handling various tasks at once such as answering phones, doing paperwork, and ensuring all is taken care of in my departments.
  • Manage incoming calls and directing them as needed

Front Desk Receptionist

Guggenheimer Health and Rehab
12.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process, I wanted to make sure all who came in felt welcome.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered a welcoming first impression by warmly greeting visitors upon arrival at the front desk and making sure they are well taken care of.
  • Helping the business office with paperwork, handling money and filing various documents for residents.

Front Desk Receptionist

Appomattox Inn And Suites
07.2017 - 10.2021
  • Managed front desk operations, ensuring a welcoming and efficient environment for guests.
  • Managed cash transactions efficiently for staff and guests
  • Answered the phones, made reservations and handled the check in and check out process
  • Housekeeping help as needed along with helping in the laundry
  • customer service, ensuring a welcoming and professional environment.
  • Helping with events, including set up, clean up, and helping during the event itself to make sure all ran smoothly.

Cashier and Sales Associate

Food Lion
05.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped management with various tasks
  • Ensured we had a clean area for employees and customers
  • Worked flexible schedule and extra shifts to meet business needs especially during COVID.
  • Managed my own register while helping train new employees
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma - General Studies

Cornerstone Christian Academy
Appomattox, VA
05.2018

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making
  • People management
  • Customer service
  • Handling money
  • Dealing well with high paced situations
  • Works very well with others
  • Loves to make others smile and feel welcome
  • 9 years of customer service experience
  • Answering phones

Timeline

Medical Records and Medical Supply Director

Guggenheimer Health and Rehab
12.2022 - Current

Front Desk Receptionist

Guggenheimer Health and Rehab
12.2022 - Current

Cashier and Sales Associate

Food Lion
05.2020 - 01.2021

Front Desk Receptionist

Appomattox Inn And Suites
07.2017 - 10.2021

High School Diploma - General Studies

Cornerstone Christian Academy
Amanda Tascone